No coffee for breakfast and the food for breakfast
this flight was unnecessarily delayed. it was possible to have an earlier connection
Crew was lovely.
We had lots of seat space because the flight wasn't full and we could spread out a bit. If the plane hadn't been full, the seats and leg room space were insufficient. The food was good. The on board entertainment was enjoyable, making the time go by quicker.
We weren't able to select our seats, they were selected for us. We also couldn't print out our Boarding Passes until we arrived at the airport giving us an uneasy feeling about the seats we would be assigned. Ultimately, our seat assignments were fine, but no need for the drama.
The crew was pleasant and accommodating to me, my wife, our 3-year-old and 1-year-old for both legs. The planes were in good shape and everything was on time. The balthrooms were clean and felt spacious. I didn't eat the dinner because we ate a large dinner before the long flight. I did tasted it and it was good. The selections of movies was also very good.
Thw system they use for in flight entertainment was a little glitchy.
plane was not full so plenty of room to move around etc
I liked the fact that the customer service on board was pretty spectacular & very clean bathrooms.
It was extremely warm throughout the flight and the seats weren’t too comfortable.
The food on the flight was good.
The wheelchair assistance was very bad as no one turned up with a wheelchair. The airways really need to improve their service and make sure that whey they offering wheelchair assistance they in fact do it. This has happened serveral times that no one turned up at the London airport.
Excellent vegan meal selection!
No Wifi, average movie selection, cramped space, 2+ hour delay (half of which was spent sitting on plane).
trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.
from LA to Toronto, between the seats was roomy
to LA, between the seats was very narrow
I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?
Food not included with insane flight costs
Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising.
It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable.
I love the variety of entertainment, it never fails.
I didnt like how snacks werent included for my 6 hour flght. Also the amount of waste made with all those plastic cups is astonishingly ridiculous. Switch to a more green solution!!!
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