Plane engine was on fire so the flight got cancelled, told me I had to wait 4 days for a flight home to New Jersey, unless I went to and from a different airport (West palm to Fort Lauderdale). My transportation from the two airports was not compensated nor was the extra day of parking for my car, in Atlantic City, which I thankfully got a ride to from a friend, or that would have been another expense out of pocket.
We arrive at airport to find they canceled flight do to weather?!? They told is the next flight is in 2 days! It's an absolute disgrace! It took 4 days for the reimbursement to show on my credit card. All other flights wit other airlines were booked or almost $1k for 1 way home! We rented a car and drove from Miami to NJ!!!
I found out a Facebook friends daughter was scheduled on out flight and she called up and was offered a seat on a layer flight that evening out of orlando!! We would have gladly drove to Orlando over nj. Kayak and Spirit have lost my business.
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