As always, the crew and amenities were first rate.
Comfortable seats in coach Good snacks Friendly crew
On time as scheduled.
They lost our luggage and can’t find it
Hospitality of the crew.
My luggage that was to be loaded in the cargo area of the plane never was put on the plane. No clothes, no shoes, no medications, no gps radio equiptment, and no special fishing equiptment, (as I was on a sportfishing vacation). Really, Really dissappointed.
Flight was late and crew was very rude about it. Not to mention the flight times kept incorrectly updating and I almost missed my flight even though I was 4 hours early to the gate. Worst experience flying that I have had.
Alaska Airlines has been an excellent airline for many years. Being a Seattle native I have had a chance to use Alaska Airlines many times. All of the staff are friendly, professional and patient. The planes are modern and the flight crews the best.
Got in a little late but not too bad. Having a direct flight was great.
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