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Too much turbulence

The ease of boarding

Seats sucked All staff seemed to hate their job Blasted the lights mid flight (night flight) Staff were not personable Less room compared to other flights

While a commuter plane is, by nature, smaller, United's fleet are well arranged to give you ample room if you're of average size to get comfortable. The seats are cushy and wide enough to relax without being too close to your seatmate if you're on the wide side of a three-wide craft. I was glad of once again having an excellent seatmate who was friendly and outgoing.

The only thing I liked about this flight was that I eventually got off it.

First of all, my connection flight was in a completely different concourse, which required me to go outside for a shuttle - mildly inconvenient. After boarding, we're informed that we have mechanical issues. The passengers' phones gave us more accurate and updated info than our captain. By the time he told us we'd be delayed an hour, we'd already gotten the text. We waited an hour for a second plane - at a gate that did not have nearly enough seats for one plane full of people, much less two. Very little apology for the delay. And no snacks served. This was a less-than-average experience.

Left on time, landed early, smooth landing...

Had a 3 hours delay.

clean plane and nice staffing

I am 6' tall and the seating is the worst...narrow seats and awful legroom. more than a two hour flight I would never do this airline

Flight crew was nice

They show u this low rate and stick it to you at every turn I dread flying spirt

Smooth flight

Not enough room.

The only plus side to Spirit is the price if you have no bags to check or carry on.

It was a rollarcoaster of an experience! The communication was awful, from the crew to the passengers and even amongst themselves. We were lied to (for the sake of peace) and told many different things, from slight delay, to big delay, to leaving now, to cancelled, to can't fit everyone on our flights tomorrow and there are no hotels, to we may rebook this flight for tomorrow, to we are reimbursing, to we figured everything out, let's go now. We had to be rechecked in, new tickets issued, then sat on the plane for an hour as baggage had been taken off the plane, taken out of the security area to the other side of the airport-lastly, we were told luggage would come the day after, then after landing we were told we wouldn't get our luggage for two more days. It was incredible how poorly everything was handled. Aside from that, we know it is a discount airline, no frills. But the seats not being able to tip back had a HUGE impact on those of us flying for the first time. For late night or long flights, Spirit isn't ideal for comfort and ability to sleep. Otherwise, everything was fine :) Honestly, I won't fly Spirit again if I can help it. Granted I don't know if the crew member was sick, got in a fight or had some other sort of delinquecy, but wow... the lack of viable options and the announcements being made, changing of plans, etc. was unlike anything any other airline would tolerate.

The attendant was very gracious and caring. Kudos to the pilots. They handled the aircraft very well under questionable winter weather even for the great lakes region.

Had a three hour wait for an aircraft. The wait was for a flight to come in form Ottawa. There seemed to be plenty of other aircraft sitting around O'Hara not being used. Also the deicing process can use some much needed review. Having to wait over an hour for a deice unit to come to the aircraft is just way inefficient and I would think more costly to the company. It is certainly irritating to your customers who have just spent three, maybe five or more hours in a crappy air terminal waiting to get the heck out and on their way home.

the crew is awesome and very helpful and slightly speedy

I was hoping for a window seat the entire flight the only disappointing thing

Getting to my destination

Cold service, playing taxi around Chicago for 45 minutes and arriving late, taking off from Chicago and boarding late, Geo Metro style cabin.

The airport was small and it took minutes to get to the curbside pick up.

Akron did not have a designated pick up area.

Delayed 2 hours

Quick flight got in earlier than scheduled, but smooth flight