More options and slow the flight attendants down
Pros: "Nothing . Would never use them again!!"
Cons: "Showed up 40 min early as instructed and they closed the gate to get our boarding pass after their app to get electronic pass did not work . We had no check in luggage , just a backpack !! No customer service !!"
Pros: "Consistently a great experience."
Pros: "Seats were great on plane"
Cons: "Airport is on an army base. Hard to get to."
Pros: "The crew was VERY friendly and professional."
Cons: "The plane smelled terrible. I could smell the lav. Once I smelled the lav, I questioned if they had sanitized the plane at all. Although the flight was very short (about 30 minutes), the smell was quite irritating. I believe that since the plane was sitting on the tarmac for a number of hours, it became hot and the lavatory’s smell became pungent. If not already a practice, I suggest closing the shades so that the temperature in the aircraft does not rise as much while it is sitting."
Pros: "The crew were super!! I could not provide a rating on the previous page for some unknown reason. I rate my latest trip Excellent all round."
Pros: "Clean airplane. Lots of room"
Cons: "Dont make me book it through orbitz. I hate everything about them - had to call them to get copy of receipt emailed to me, had to wait on hold for several minutes. Let me book through contour directly"
Pros: "Very spacious seats. I am 6'3" I always have issues with leg room. This was a small plan but I had enough room to full stretch my legs!!!! Also, the seats were comfortable too. Best part was the flight attended Erin, she was amazing. Super friendly."
Cons: "i waited all day for a plane to come to take me . the flight was to be at 9;30 in the morning and we didn't leave till 5;00 pm"
Cons: "The flight was super delayed and there were no updates on the website."
Pros: "It was quick and easy to board the plane."
Cons: "No comment."
Pros: "Contour, though a small airline, does a great job on both ends of the flight — Tupelo and Nashville. The price is unbeatable and it's a much better option from Tupelo than taking the time to drive."
Cons: "Oh, please don't change! Only suggestion is that in Nashville at the check-in desk, perhaps a sign that says "if you aren't checking bags, feel free to check-in online and proceed through security." Otherwise, folks may wait a bit before someone arrives at the desk."