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Pros: "Seat was comfortable"
Cons: "Could have been a little cooler- was stuffy"

Pros: "The movies kept my daughter busy."

Pros: "Delta Flights are always enjoyable and the staff is always treats you with courtesy"
Cons: "The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading."

Pros: "Professional, courteous, and responsive attendants and flight crew."
Cons: "Nothing."

Pros: "The flight attendants were great."
Cons: "Felt like a sardine . Just like ALL fights these days."

Pros: "Everything"
Cons: "Delta crew are lazy...they wont help u out to store ur bags."

Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "on time, clean, prompt. no problem."

Pros: "Thomas our steward was excellent."

Cons: "VERY bumpy ride- scary"

Cons: "The food service was way to rushed , no time to relax with a cocktail before dinner was being served. The warm mixed nuts were stale tasting. The soup was excellent. The breakfast was not edible . Not your usual standard, Delta. Makes me sad as my late husband was a million miler plus and we have always been loyal to you, Seems like you have too many passengers in business class to provide food and service you can be proud of"

Pros: "They have the flight very well planned out, you get frequent drnks and food initially and then they turn the lights out for a good amount of time so that people can rest. Then, they come by again before landing with more drinks and a snack. Very well coordinated."
Cons: "Really, my only complaint is that after leaving Atlanta ~ 4 pm,,you arrive in Europe at 8 am. The first day is very difficult to adjust to. I would much rather arrive in Europe at night, and get to rest for a night before starting."

Cons: "While there was plenty of space on the aircraft, I was forced to gate check my carry on."

Cons: "No power to charge"

Pros: "Great!"
Cons: "Great!"

Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"

Cons: "cramped in economy class"

Pros: "Nothing"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."

Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."

Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Cons: "Delayed flight, mechanical"

Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"

Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."

Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."

Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"

Pros: "Staff friendly & made sure that everyone on the plane was aware of someone with a peanut allergy so no peanuts were to be eaten. Ground staff worked hard to get us rebooked & on our way as our first flight was so late that we missed our connection. So glad to finally see a charging port as our long haul flight didn't have them."
Cons: "Not the crews fault but this was the slowest disembarking process on a plane that I have ever seen. Hard to get comfortable in the seat. Not able to sit with husband as it was a rebooked flight & the flight was full."

Cons: "No free meals."

Pros: "Not much to like since the flight was canceled."
Cons: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."

Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."

Pros: "at least, i got to Haiti"
Cons: "delays + long flight."

Pros: "Food and wine"
Cons: "Seats are difficult to sleep in"

Pros: "The captain and crew did an incredible job with taking care of the passengers. Considering the long, long layover and the mechanical problems the plane was having. The free entertainment, pillow and blanket and a few complementary drinks went a long ways too."
Cons: "Almost missing my flight because of being detained. Not having my luggage at destination."

Pros: "Not the newest 777, but everything went well on this flight - food, comfort and service were all first rate in Delta's business class section."
Cons: "The salad was the only weak point in the dinner."

Pros: "The vegan meals were very good."

Pros: "Everything on Delta's part was very well done, and all of their employees were great. Arrived a little early, and very nice entertainment system over their wifi"
Cons: "Expensive ticket, ATL airport staff rude (not Delta employees)"

Cons: "Seats most uncomfortable on any flight I have ever taken"

Cons: "The last 30 people on the plane were told there is no.overhead space for a second bag, so I had to check it at the gate. Once on the plane, there was plenty of overhead space. To make it worse, it was raining at my destination, and my bag, and contents, got wet while it was being unloaded."

Cons: "Delta is a terrible airline. They try to stick you with extra fees every time you turn around, and the planes are horribly uncomfortable. The seats on this flight were so cramped I could barely fit into the. (I'm fairly tall but not very big otherwise.) Additionally, we tried to change our flight to a different day that was less crowded, and were told it would cost over $600 per passenger to do so. Highway robbery. I wish Southwest flew to Madison."

Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."

Cons: "Food"

Pros: "I only fly Delta because they are consistent and efficient and very courteous."

Pros: "quick flight"
Cons: "it was sooooooo delayed. staff tried to be helpful and update us on what was going on, but they never gave us times. if you know what's going on, chances are you can estimate how long it will take. just let us know. it's better to be honest. i got on another flight."

Pros: "The gate agent was outstanding and extremely pleasant. The flight to OKC was only half full so the Crew moved everyone around so there was extra room on every row...that doesn't happen very often so I was excited to have extra leg and seat room!"

Pros: "Easy check in and boarding, and flight left on time."

Pros: "It was a lot more comfortable. There were not many people so it was nice to stretch out ."
Cons: "The plane was fairly dated."

Pros: "on time departure and return"

Pros: "I broke down and got one of the comfort plus seats and that was very comfortable."
Cons: "That I have to pay extra for a comfortable seat"

Cons: "Never made it to Atlanta."

Pros: "Crew was super helpful."
Cons: "Seats could use better cushion"

Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."

Cons: "Very long time since I have being on s flight with tv in the aisle , and not on headrest .. this is s international flight ."

Cons: "An extremely rude woman told me there was no space to place my bag in the overhead compartment and forced me to step aside and check my backpack. I didn't have a purse or any other item, just a backpack. I told them I had medication and they told me to just put it in my pockets. So I stashed my medicine in my pockets and had no room for my personal items or valuables. I had a hiking backpack with a water bottle in the side, and since they forced me to check the bag, my water bottle flew out of the pocket while it was being loaded onto the plane. Fortunately they at least tracked me down and brought my stainless steel water bottle to my seat. However, it wouldn't fit in the pocket in front of me and I had no other bag to store it in so I had to hold it and a few other belongings in my lap for the entire flight. I also had some other fragile items in my backpack that may or may not be okay. Also, when I boarded the plane, there was still space...there was no need to be so rude and force me to check a bag being used not only as my suitcase but as my purse as well. I'm so displeased with American, their staff, and their overall disorganization. How ridiculous."

Pros: "Quickness of flight once up in the air"
Cons: "Getting stuck at gate waiting for air traffic control to find/make the flight a new flight plan"

Pros: "Over a hour late"
Cons: "Over a hour late"

Pros: "The actual crew on the plane were great"
Cons: "On my trip to Atlanta from new York the gate staff were horrible. Nasty attitudes and forced me to check in a bag that is made and approved by airlines to be considered a carry-on making me miss my 6 am flight to then book me on a 930am flight that was delayed for about an hour. I've never experienced this with any other airline before. Very disappointed"

Pros: "Seats had good leg room, and the current movies were free (unlike on the United flight I took a short while ago). Boarding was quick."

Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"

Pros: "The flight was good crew members was nice and professional."

Pros: "In General, as a premium passenger, I usually enjoy the premium cabin experience; however, it was lacking this time."
Cons: "In first class, three/four of us requested headphones/headsets; the flight attendant informed us that there were no headphones/headsets; thus, we could not watch any programming In first class, there were two meal options, but one was almost immediately depleted before the flight attendant arrived at my row."

Cons: "crew coming in from another flight was late. Then, according to announcement our plane had been sitting 2 hours and they would have to call for power. It was already a late night flight, now delayed 1 1/2 hours leaving. The plane interior was hot, that helped with our displeasure."

Cons: "Not much offered on domestic flights."

Pros: "Inflight entertainment was awesome."

Pros: "For the most part the trip was wonderful."
Cons: "I was unhappy because every leg of my journey I was being charged for my baggage. I thought this was unfair. Those working with customer service was not helpful either. They were frustrated and thus frustrated me. In addition my flight was late leaving the airport and the captain nor the stewardesses gave an explanation. This was unacceptable. We were late over hour."

Cons: "Aa blows"

Pros: "Nothing"
Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"

Pros: "The boarding process was easy and the seats were extra comfortable"
Cons: "Nothing"

Pros: "The gate agents did a good job of making sure the boarding process was organized, despite confusion with two Chicago-bound flights departing from the same gate in a short window. Delay was communicated far enough in advance that I didn't travel to the airport until it was necessary."
Cons: "The flight was delayed 3 hours due to the incoming aircraft, but nobody at the gate or onboard offered any explanation or even acknowledged the delay. The aircraft did not handle turbulence well at all... one of roughest flights in recent memory despite avoiding weather. Wifi had weak signal (on a 70-person jet!) and the streaming entertainment did not work the entire time... it either did not load or I got an error message."

Cons: "Short flight, so food offering was little pretzels."

Cons: "35 minutes off schedule"

Pros: "Good customer service, friendly stewards and stewardess."
Cons: "No negative actions. All positive."

Cons: "Boarded small plane too early Air conditioning did not work...sweated whole flight No beverage service seats too small for an adult, and I am only 5'-5""

Cons: "American Airlines is continually delaying flights. Impossible to actually plan around."

Pros: "Gate crew and flight attendants"
Cons: "Two-hour delay and ever more cramped seating space"

Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."

Pros: "Smooth flight."
Cons: "Could have picked something better to show."

Pros: "They flew us back to Charlotte in good time."
Cons: "Prior to take off as the plane backed away from the ramp, we heard a noise for several minutes from under the plane. It sounded like something with the wheels. Kinda unnerving. Just prior to taxiing the plane stopped, the pilot announced a technical difficulty. They had to reboot one system to correct it. We heard more wheel noise. Almost like the doors over the wheels were stuck. Again kinda unnerving. Once airborne everything was smooth."

Pros: "....it all worked as planned.."
Cons: ".... nothing .... it all worked as planned ..."

Pros: "Smooth flight on snowy day"

Pros: "The ladies at the gate stayed over time to help reroute all the passengers."
Cons: "Plane delayed 5.5 hrs. Maintenance. New crew. Vomit on floor. Bathrooms broken. All before we board. Then @ gate for 1hr. Cancelled. 1 hr in line waiting to rebook. No shuttle to hotel. 3 hrs sleep. Front door broken at hotel."

Pros: "Quick flight, great service"
Cons: "Was not accommodated for a missed flight"

Cons: "Mejorar el snack"

Pros: "Eventually we got to hartford"
Cons: "Delayed leaving ATL, sat on the Tarmac for 30 mins. Leaving CLT was delayed 1.5 hrs for mechanical issue because it problem occurred during a shift change. Also was never given the opportunity to choose a seat assignment on CLT-BDL so I ended up in the very last middle seat."

Cons: "Delayed. Missed Connecting Flight."

Pros: "Safety"

Pros: "La atención"
Cons: "Nada"

Cons: "Everything was just perfect .. on time , friendly faces, great attitudes, very helpful . The fight was wonderful ."

Pros: "One of my flight was cancelled I have to repay for a ticket which did not make sense"
Cons: "Why I have to pay for another ticket for my son when did it and then"

Pros: "American Airlines for me is always better than Spirit but not as good as Jet Blue."
Cons: "This trip was different except that I was disalpointed they didn't warn passengers about the whole island power outage until the plane was landing. No doubt this made a more convenient flight for them but I will always value a company that puts its customers first. The scene at the airport was very chaotic with reservations scrambled, bags missing and cars being rented by employees with flashlights."

Pros: "Flights were on time if not early-Excellent"
Cons: "E tickets or even itinerary should have terminals listed on E ticket LGA-got off at Am terminal B to find out I was leaving from C Had to take shuttle to C. Return to NY same issue-had to ask what terminal I was at To notify my driver once I was off the plane."

Pros: "The crew was friendly and helpful. Very pleasant"
Cons: "There was no Chardonnay available."

Cons: "The obese person was NOT supposed to sit next to me (in my row) he had the seat in front of me. He saw that there were 2 men in his row, he switched to sit in the middle seat 1 row behind. However, i paid extra to move up and i ended up being squashed, sitting very uncomfortably. The man took up half my seat. The flight attendants knew of the messed up seating but did not correct it. Overall disappointed, they should make sure everyone sat in the right place."

Cons: "No gluten free snacks"

Pros: "That we didn't crash."
Cons: "We couldn't go to the bathroom. That's right, you read that right, the bathroom on the plane was broken. Also, we left ATL 30min late."

Cons: "Not allowed single single baggage,"

Pros: "food"
Cons: "My flight was overbooked. I almost didn't make it home."

Cons: "Bad weather cancelled my flight. I probably won't get my money back. I was stuck at airport and had to pay hundreds of dollars to get home by deltA. Grace Elizabeth"

Pros: "I'm alive"
Cons: "Nothing went correct on that flight. They left an airport with low fuel which resulted with us being stuck somewhere over 90 min"

Pros: "Most of the staff were helpful"
Cons: "Some were not"

Pros: "It was good , no complaints"

Pros: "I was separated from my 4 year old and 7 year old children as well as our husband. We bought our tickets together but we're out on 4 different rows. I asked flight attendant for help and she was rude. She talked to my husband who was further in the back and came back and told everyone it was ok for my kids to not be with their parents because my husband said it was ok. It was not ok, it was awful. After I started crying someone finally traded spots. But I didn't like that my husband's wishes over Road mine, it was misogynistic and she was a woman, a very condescending women."
Cons: "That our family was separated. That the female flight attendant talked down to me in a misogynistic way"

Pros: "Always love flying United. They even gave my mom the extra snacks since she mentioned how amazing the new snacks were and they were so nice!"

Pros: "great service with kind and friendly Flight attendants"

Cons: "Pay for dnacks"

Pros: "Great experience they make you feel at home"
Cons: "Ride was. Little bumpy due to weather but not your fault."

Pros: "We were late taking off and they made it a pleasurable experience"
Cons: "Customers being rude"

Pros: "The trip was fine. No complaints."
Cons: "We specifically booked this flight so that we would be able to be with our daughter for her 1:00 pm appointment at the Huntsman Cancer Center in SLC. Our flight was cancelled the night before and later rescheduled with a 3 1/2 layover so we missed her appointment completely."

Pros: "Loved having the ability to watch a movie on my phone using on board entertainment!"

Pros: "Food was excellent, flight attendants were awsome"

Cons: "First flight has delayed from Atlanta to Houston,after that all the contact flight has massed up."

Cons: "They took so long to open the doors almost mis my connecting flight"

Pros: "United did a great job keeping us informed of where the plane was and why we were being delayed. Only 15 minutes late. But staff explained why and I think this helps ease people's anxiety. Inflight wifi was awesome!"

Cons: "There was very little AC"

Cons: "No gluten free options"

Cons: "Wish small amount of tv cost nothimg"

Pros: "The staff was attentive to our needs regarding seatis."
Cons: "Food choices remains not so good"

Pros: "Smooth flight esp getting people in and out"

Pros: "Seating adequate for short haul flight for standard economy seating."
Cons: "Lack of overhead bins even for Group 5 boarders. Boarding area is crowded because of the number gates serviced at this particular terminal."

Pros: "Crew was professional and courteous. Smooth flight. We paid an extra $98 per seat for economy plus seats, and it was worth it. Had plenty of leg room!"
Cons: "Seats could have reclined a little more. But the headrests we good, so that helped"

Pros: "We were told that this was due to the weather at destination ( Newark) but the weather in Newark was fine. Hence, not sure if it is the airline ( United) or the air traffic controllers that caused the delay. United blamed the controllers. The Captain was very courteous apologizing many times for the delay ."

Pros: "Crew was calm"
Cons: "timing, plane was dirty, wifi was faulty, got hurt because of broken parts near the leg. Cabin had a smoky smell and water leaking from restroom ceiling.Worst of all, I had to land on the runway at Dulles Airport."

Pros: "Good crew."
Cons: "Late"

Pros: "Boarding process was quick"
Cons: "Should serve food on flights over 4 hrs"

Cons: "They overbooked the flight"

Pros: "Efficient"
Cons: "Nothing"

Cons: "Very uncomfortable seats, got delayed on the return trip."

Pros: "Getting to distination early."
Cons: "United customer service is cold."

Pros: "Flight was very good and service excellent. Thanks!"
Cons: "Slept like a baby."

Pros: "Everything was god!"
Cons: "Except the wifi, but it's ok!"

Pros: "Nice new seats"
Cons: "N/a"

Pros: "Kevin at Boarding (ATL-T13) was great! Other passengers were also! Had own entertainment did not use however like the app availability"
Cons: "Quiet flight at 6am except for one loud flight attendant (UN-6098) and no beverages :( Take off was slightly delayed causing connecting flight a mere minutes from making, running to gate like a movie."

Cons: "It was delayed a day"

Cons: "The plane was delayed from 1.5 hours to 2 to 2.5 hours. It was startling to get these updates vs saying it is 2.5 hours from the start."

Pros: "Seats were comfortable and sufficient leg room. One star rating on food and entertainment should be n/a since I didn't use these services."
Cons: "Boarding area was too small for gates being serviced."

Pros: "The flight was smooth"
Cons: "The flight didn't offer PDE"

Pros: "everything was normal - as should be, except we couldn't choose the seats"
Cons: "we had group of 6 with one kid. We came to the gate ~ 1.5 hours before boarding. How it was possible that we all were assigned the seats by one? Not even single pare of seats together! Even for kid! I asked officer on the gate - he said that nothing he can do. Sorry, I'll try to avoid United in the future"

Pros: "Staff was courteous and kind, very professional."

Pros: "Pleasant"
Cons: "Small snack"

Pros: "Priority boarding was cool, no problems with the flight."
Cons: "The seats were too small as usual."

Cons: "They tried to charge me 25 to check in"

Pros: "That I finally got there a day later. I only had carry on bags, so they weren't lost."
Cons: "At OHare the gate agent sent me to the wrong gate and plane for my flight. I did not arrive Thursday at 8:30 pm as scheduled. Customer service put me on "red eye" to Dulles for the next flight to Charleston, without motel or meal vouchers. I couldnt sleep on the benches there due to asthma and diabetic issues. I arrived Friday 2:30 pm 17 hours late. Dulles overnight cleaning staff helped more than agents at OHare."

Cons: "Crew was in a rush to serve a simple drink"

Pros: "All of the United personnel were pleasant, professional and very helpful. The connectivity for my devices at the boarding gate was an excellent idea."
Cons: "The seat on my return flight from Chicago to Atlanta was extremely uncomfortable. Also the charging ports at my chair in Chicago would not work."

Pros: "Overall Good Flight"
Cons: "Food selection"

Pros: "Staff was friendly and everything was timely. The operator on the phone was also great. Had the best deals for flights from Atlanta to Chicago for same day purchase."
Cons: "The seats on the Boeing 737 were very uncomfortable."

Cons: "Delayed the flight, missed my connection flight"

Pros: "My daughter and I sat in Economy Plus which was great because it was towards the front and plenty of leg room. We both have long legs, so this extra comfort made our flight much better and relaxing."
Cons: "One of the Flight Attendants was crabby and unpleasant. This was the first time I've ever had an unpleasant Flight Attendant on a United Flight. I travel quite a bit for business and always try to fly United. I always carry a large purse which always stays on my lap and her and I went back and forth because she insisted that I put it on the floor under the seat. This really upset me."

Pros: "Hated it. No personnel for guidance or help. The One employee there was rude and non communicative Changed carousels without notification. My luggage ended up in another section of baggage and I had to walk in search occur helped by some foreign travelers from a different United flight."
Cons: "Baggage retrieval. Confusing. Rude employee. Unhelpful. My husband circled the airport 4 times while I hunted down my bag and found it in a different location. It was a horrible experience."

Pros: "The flight crew was nice"

Cons: "It will be better to include the bags in the fly ticket for some reason. Before we checked in, a lady told us to just print the boarding pass and go inside in order for us not to miss the fly when we asked if we can have as discount because we did not know about the carry-on bags. Outside was $55 for a bags and $65 at the gate. Which is $10 more for each additional bags. This is stealing money from people and they are sending passengers away from Spirit airlines. I don't recommend to anyone. Even water, you have to pay for it."

Cons: "Stopped at boarding entrance for a bag that “looked too big” but still fit. Rerouted which resulted in the flight landing an hour and a half later, making me miss an important event."

Cons: "I was on the phone for more than one hour I can’t fly cuz I got an accident so I can drive more sooooo I was trying to cancel my fly and never pick up the phone"

Pros: "Got what I payed for and had no issues"
Cons: "advredge flight"

Pros: "1st time trying your airline"
Cons: "Hidden fees, delays, baggage fees cost more than plane ticket. I was not told of extra cost to check in at airport. There was no update of delay, no passenger knew anything. Very disappointing."

Pros: "The price"
Cons: "Stewardess were really cool"

Pros: "Simple and cheerful crew"

Pros: "Seats up front"
Cons: "Noisy passengers and flight attendants did nothing to keep the noise down! Several passengers were upset about it! Being awoken"

Pros: "Everything thing"

Pros: "We had an hour delay. Staff was great at letting us know and keeping us updated pilots got us there safe, smooth and fast. that's always great!"
Cons: "Hour delay waiting on staff. Seats were not to comfortable."

Pros: "We didn't crash. They let me keep my wallet...it was empty."
Cons: "They charged for everything except the air I was breathing...that may have been an oversight. The charges they came up with - totally without warning - were insulting. If anyone with a brain would like to discuss this, I would be thrilled. So far, I've only spent a couple of hours on the phone and heard nothing but 'company line' bullshit. I need a new hobby. Maybe Spirit is it."

Pros: "Comfort"
Cons: "No free drinks"

Pros: "Got an emergency exit row seat without having to pay for it"
Cons: "The seat was harder and more uncomfortable than what I'm used to"

Pros: "i am pregnant and the flight attendant was so sweet to give me a free ginger ale and continued to check on me because i was getting very sick on the plane right. great service."

Cons: "THERE WAS NO FLIGHT FROM DALLAS TO FLL. We never boarded that connecting flight. I was one of the lucky ones that got a ticket to Orlando and moved to FLL in a BUS!!! The flight to Orlando was also another nightmare, when we landed Orlando, the bus took 2 hours to arrive to the airport plus the 4 hours to get to FLL. My experience was a complete nightmare. I arrived to destination 8 hours after the original plan. Needless to say that I am not flying with Spirit anymore."

Pros: "Spirit airline employees many great people. It causes their life and work to be a daily horror, with it policies and rules. Our crew member cared for a sick passenger so tenderly it was quite moving. She was as a mother to the entire passengers as the same time. Responding fast with a smile, cleaning up seats and area while gently dealing with other rude and upset passengers."
Cons: "Secret fees. Unkind Spirit airpline policies Poor company communication to clients Poor and unacceptable treatment of staffs."

Pros: "Flight was on time and convenient well priced for my one way late notice just me and my book flight."
Cons: "They tried to upsell me to the bigger seats 2 times when getting my boarding pass. Then since the plane was oversold they gave me the premium seat in the random assignment anyway."

Pros: "Thought the flight was cheap but that's just a lie"
Cons: "So many hidden fees terrible customer service. Never again will I fly spirit"

Pros: "nohing!"
Cons: "so many hidden charges and gimmics. I would strongly recommend to ban this ariline."

Pros: "Crew was attentive"
Cons: "Plane was tiny and seats had even leas room than usual"

Pros: "Flight was on time, no trouble finding overhead storage for my bag."
Cons: "Leg room was terrible. No complimentry drinks, tiny tray table."

Cons: "I'm surprise they don't charge for the oxygen in the plane. Every move it's charge including water."

Pros: "The flights first appear cheap but after paying for your ticket they force you to pay for carry on, checked bag, and even seat. And while every other airline has a bag weight limit of 50, spirit is 40. And if you're over 40 pounds it's an extra $55! I have already posted on social media to never use spirit and explaining exactly everything that went well."
Cons: "It is hard to think of something that I actually liked about this flying experience. The price was ridiculously high, the person working the counter was not helpful, and my plane was old. I will never fly spirit again and I will make sure nobody I know flies spirit. Extremely disappointed."

Pros: "first flight was fine"
Cons: "I flew form DFW-Fort Lauderdale and it was fine. My flight from Fort Lauderdale-San Juan was a disaster. I boarded the plane and took my assigned seat as usual. Little did I know someone else was assigned the same seat as me and it was a family of 4( the parents and two kids) the Lady was extremely rude because I was sitting on her kids seat. The flight attendant asked me to move and wait in the back of the plane until every passenger has seated. I wish she could've been more nice about the situation. I felt as it was my fault for booking a ticket with Spirit. Anyway, I walked to the back of the plane to wait until people were done boarding. Another flight attendant in the back were just staring at me as if I was taking over her space without even asking how was I doing, no greeting or anything that a customer deserve. Everyone boarded the plane and eventually they found an open spot on row 10, by the EMERGENCY exits, I dislike those seats, but nobody asked if it was ok for me to seat there. I was willing to wait for another plane if possible, but I felt like the whole crew did not care about the situation. The add more to the mess, I sat on that one open spot that was left and that area of the plane was freezing. I was wearing a tank top which made things worse. My whole flight was a mess, crew wasn't friendly or helpful, no one oppologize for the incovenient and no one actually care in fact made me feel guilty for buying a ticket with this airline. I work in customer service and this is not how you threats people."

Pros: "Nothing"
Cons: "The way stewardess interacted with guests. Her name was Tika"

Pros: "Going with Spirit Airlines was no problem. Great pricing, long lines to check in bag but it was organized with helpful staff and moved quickly. Boarding was smooth, take off was on time, efficient & pleasant flight attendants. No problems getting my checked bag from the carousel. Overall excellent experience with Spirit. This was my second time flying with Spirit & 1st experience was similar. My return trip will be with Spirit again. I recommend Spirit!"

Pros: "Well we landed in our destination so that was good"
Cons: "- gave me the wrong ticket at checkin - armed guards boarded the plane and removed a passenger - We then had to deplane and rescan - Bumpy ride and terrible seats - 100 bucks if you need to check a bag at the gate"

Pros: "A voucher for a free flight. My husband and I were both stuck in this fight and now live, at 4 am, are driving around trying to find somewhere to sleep that isn't sold out."
Cons: "No organization, preparation for this kind of event. No assistance in finding lodging. No offered compensation for the 13 hour blunder."

Pros: "Ticket prices, Crews very Open friendly altitude."

Pros: "The most memorable was the cute stretching exercise the stewardess had us do at landing. We all got a good laugh. I enjoyed my trip back home. The Captain kept us informed of things alone the way...(I haven't heard that being done in a while) I was happy that has started back up, and he got us there early. I love flying Spirit."
Cons: "How sooooo many seats have become a price to pay now to sit on the plane, and they don't even recline."

Pros: "Crew"

Pros: "It got us to our destination."
Cons: "Over 60 minutes late."

Cons: "I will never take the spirit airline any more!"

Cons: "The crew on my first flight were very accommodating and friendly, but on my second flight they were NOT so friendly and everyone around me was talking about how rude and unfriendly they were. This was my first time flying on Spirit and I asked for a pillow and the response I received from the Flight Attendant was "What!....we don't have pillows" Another reason I was unhappy was because on my connecting flight from Texas to Chicago we were delayed on the plane and NOBODY told us what the problem was and why we were not moving to the runway. After 42 minutes we were told "we are waiting for paperwork from Maintenance" that is it! Not how long they expect the wait to be or come around and offer us some drinks or snacks. The Flight Attendants DID NOT even walk the aisle....not even once! We finally took off after 75 minute delay. It was if we were on the plane alone...this is not how I would have handled the situation. I also obtained the Spirit credit card to rack up some miles, but not I am giving it a second thought!"

Cons: "Uncomfortable sitting ! Very bad"

Pros: "Check-in employees were very helpful."
Cons: "After paying all the additional fees that is normally included with other airlines, the cheap price for the flight quickly rose above what it would cost through other airlines. I will never use Spirit airlines again. To many extra fees."

Pros: "The Crew on the plane was very nice and helpful."
Cons: "Both flights were delayed, plane was very dirty and needs some upkeep. announcement speaker is muffled and cannot be heard. Staff at the gate was very unprofessional just horsing around and speaking of things that are not ok for the work place."

Cons: "I purchased the Spirit ticket because it was ~$30 cheaper than my other options. I was okay with the connecting flights for the savings. Silly me, I didn't check the fine print-- Spirit charges to CARRY ON a bag. Both ways. The $30 I thought I saved was quickly erased when I ended up spending $90 to carry a duffel bag on the plane. All FOUR of my flights were delayed by nearly two hours. Seats were thin, sparsely padded, and cramped."

Pros: "I liked the price- in the beginning"
Cons: "I didn't like the price when I found out- after I booked- that everything was extra and in the end and in-turn spent way more than I would have if I had flown a better airline that at least has seats that recline.. Leg room.. a tray that isn't half attached.. and a complimentary soda. That model may work for some.. but selling the fact that they are cheap and then being forced to pay for every little thing is enough for me to say never again. After it was all said and done.. the price was double what the tickets were.. when I got done with all the extras."

Pros: "No room no tv 2 hours late delayed it sucked!"

Pros: "Helpfulness of everyone."

Pros: "The crew got us home earlier"
Cons: "We got earlier to the gate but no gate to pull the plane in. Then the wait for luggage was terrible. At 12:30am at night to wait 40 min with children is terrible."

Pros: "The flight and crew were good! Boarding was easy."
Cons: "The add ons for carry on luggage and seating. I had to pay $45 each for carry ons and $10 a seat to choose my seats so my wife and I could sit together! Terrible"

Pros: "Good Price Round trip if you have no carry on and no luggage."
Cons: "Everything is an addon Leg room is cramped The crew will let you know that nothing is free. Jokes were bad and stewardess was hard to understand even though this was a US only flight they put a foreign speaker."

Pros: "It was the best flight attendants!! I love it"

Cons: "find fault with each pound if the customer exceeds the weight of the luggage 2 pound the flesh once you have a lot of money and when my wife and l flew from New York to Dallas and we had two small suitcases (roller) the employee ran after us and said that they should be put into the luggage and we said that we have to pay $100 when other companies do not to the same ,these roller were tested for patterns and they have stood the but she told us that you still need to pay a surrender and FLHN on the plane, l saw those rollers and missed the plane, they wewre even slinghtly thicket"

Pros: "I have never flown with any air line and you have to pay for your bags going, coming, and for a overlay.And pay for a carry on. The only way they will give you a cup of water is if you pay with your credit card. They don't even have Wi-Fi or any entertainment for you plain ride. The seats don't recline . They are a scam I will never use their airline again or anyone I know. They sell their tickets for cheap and hide all the hidden fees and cost. I give them a 0.0"

Cons: "Denied boarding on the return flight because we arrived at the airport 35 minutes before the departure. We paid for baggage fees and seat assignment fees although we were denied boarding on the flight. While I do accept responsibility for arriving so close to the departure time, I do not like the lack of consistency between DFW and MSY. To explain, we arrived rather late for the outbound flight because we had to drop our dogs off at the kennel. However, we were allowed boarding in the DFW area, the flight was actually boarding upon our arrival. We ended up having to rent a car, drive home, missed a day from work which results in a day of loss wages. Not a happy camper and will not book with this carrier EVER again!"

Cons: "You have to pay for everything. there aren't even complimentary drinks. The marketing is, "no bundling, no bamboozling." Then they offer bundles in the same pamphlet for purchasing drinks in food? Makes no sense."

Pros: "The flight was good"
Cons: "I don't know if I will travel with them again because of the charges for everything else. The baggage charge is way too much. I can understand paying for an assigned seat at the price they have now. The luggage cost should change to $25.00 like Delta. I only fly Delta and i get my luggage free. To charge for carry on luggage is stupid. What does it cost them for you to carry on your luggage."