preload

Renting a car usually takes less than 10 minutes if you know what you’re looking for. We are here to help you figure out what do you need to rent a car and what are the steps to follow. Learn all about how to rent a car and get a good deal.



How does car rental work?

So you’ve decided to rent a car. You may be gearing up for a long road trip with your family, touching down in a city for a short business trip, or just picking up a car to move some furniture. No matter your reason for renting a car, it’s good to get familiar with the process so you can get a great deal. At the very least, you should be able to answer how long it takes to rent a car, how to get a cheap car rental, how booking and payments work, how different types of insurance work, and how pick-ups and returns work. Once you know what you’re looking for, you can rent the right car for your trip in under 10 minutes.

What do you need to rent a car?

This is the question we all ask ourselves when renting a car: What do I actually need to rent a car? To help you figure that out, we've compiled the most important elements into this checklist:

  • A valid driver's license
  • A valid ID or Passport
  • Meet the minimum age required by the car rental company (usually 21 in the U.S.)
  • A credit card for the car deposit (debit cards are usually not accepted)
  • Valid Liability Insurance

Our tips to get a cheap car rental

KAYAK answers the question of how to rent a car, but you’re probably still curious about the best way to get a cheap car rental. The most important thing is to book ahead. Booking two weeks ahead of time typically has the best deals, but you should check a month in advance first and check regularly as the date gets closer.

If you’re traveling with passengers, it’s more comfortable to split driving time with another person, but additional drivers mean additional fees. Check to see if your rental agency offers a free second driver, or if you can add a second driver for specific days instead of the entire journey.

You can also try your luck at getting car rental coupons from rental agencies by signing up for their mailing lists and joining membership programs. These coupons may come around periodically during major holidays or during the off season.

The credit card rule to book a rental car

You may already know that you can only rent a car with a credit card, and not a debit card. This is because car rental companies like to charge the deposit amount up front, and refund you when you return the car safely. With that said, there are exceptions to this rule, but it’s not common. If you find a rental agency that accepts debit card, you must have enough money to cover the entire cost of the rental up front.

Check out our article on car rental payments to learn more.

THEME_PERSON_MOBILE-DEVICE_CAR-RENTAL_LUGGAGE_TRAVEL-GettyImages-1148226498-scaled-1.jpg

4 steps to rent a car on KAYAK

KAYAK searches through hundreds of car rental companies at once so you can filter and compare all the results for your given destination and dates. You can shop around for car rentals and compare rates on one site without opening a dozen tabs and browsing for hours. Here’s how to find a cheap car rental on KAYAK:

1. Select your dates

The first thing you have to do is select your pick-up and drop-off dates. This one’s pretty self-explanatory, but try to be specific about the times you plan on picking up and dropping off, because it affects the price and availability of cars for the rental. You can also select between “same drop-off” point and “different drop-off” point so you can rent a car for a road trip and drop it off at your final destination.

2. Apply filters

Filter by car type if you already know if you want a compact car, a full-size sedan, an SUV, a luxury car, etc. KAYAK has simplified the filter terms to just small, medium, large, SUV, luxury, and pickup truck to avoid any confusion with industry terms. You can read our dedicated article to learn more about rental car types.
Filter by either passenger capacity or bag capacity if you’re not sure if the car type you have in mind will comfortably fit the number of people or bags you’re traveling with. This narrows your search across multiple car types.
Filter by rental agency if you have an existing membership with one that includes perks, or you just prefer one over the other because you’ve had positive experiences in the past.
Filter by policies including unlimited mileage, free cancellation, fair fuel policy, and enhanced cleaning. Check out our article on how far you can drive a rental car to help decide whether you’ll need unlimited mileage, or if you’ll be okay with a mileage cap.
Filter by total price (including taxes) if you have a strict price range in mind.
If you search for a specific city, you can filter by airport or non-airport pick-up. There are advantages to both, and prices are usually comparable across locations. However, it’s always cheaper to pick up and drop off at the same location.
If you search for an airport, you can filter between cars you can pick up directly at the terminal, or cars that you have to take a shuttle to pick up. These shuttles are typically free and are conveniently located so you can get to the car from the airport.
If you select pay now, you’ll enter your card payment information online and complete the transaction. If you select pay at the counter, you’ll complete your booking online and pay in person when you pick up the car.

3. View deal

When you’re ready to book a particular itinerary, select “view deal” to continue. Depending on the deal, you can complete the booking on the KAYAK site, or go to the rental car company’s site. The price will be the same either way, but you might have to take this small extra step sometimes.

4. Complete booking

When it’s time to complete your booking, you’ll be able to review the details of your deal again and add extras if you’re interested. One final thing to keep in mind is that you’re booking the type of car, but the exact model you pick up depends on availability.

preloadA motorway running along the foothills of a massive mountain range.

Search for rental cars

What do you need when you pick up your rental car?

When you’re ready to pick up your rental car, remember to bring:

  • A valid driver’s license
  • Any additional driving permits
  • A second form of ID
  • The form of payment you already paid with if you paid online, or a form of payment you want to pay with at the counter
  • Always review the terms and conditions to check everything one last time before paying

The car rental company will give you a short report on the condition of the car, but take pictures before leaving if you want extra security about any small dents or scratches that may have already been on the vehicle.

Tips to ensure a smooth car rental drop-off

When it’s time to return the car, refill the gas if you need to, clean up, and hand over the keys by the agreed upon time. You don’t want to risk any extra costs from missing your return time. Finally, get confirmation that you returned the car in the same condition as when you picked it up, and get a receipt.

  • Plan your route in advance to ensure you arrive on time or even a bit earlier
  • Choose the closest gas station to the return location to refill the car on the way
  • Once you arrive, take some photos of the car inside and out in case you decide to dispute any potential damage charges.
  • Double-check all compartments and make sure you have taken out all your belongings.
  • Ensure you leave the car in the state you picked it up in. If you return the car dirty, the rental company may impose extra charges to have the car cleaned to a professional standard.

How to choose the right insurance when booking a car?

Usually the biggest stumbling block for how to rent a car is the insurance. Every rental comes with different options at different prices providing different levels of cover. It can be a bit of a lottery deciding what to do, although the most sensible option is to take out full insurance. Here are the different types:

  • Collision Damage Waiver (CDW). Car rental companies almost always include CDW as part of the cost of your booking.
  • Theft Protection (TP). This means if your rental car is stolen while you have it, you don’t need to pay for a new one.
  • Loss Damage Waiver (LDW). This is an umbrella term that includes CDW and TP policies.
  • Third Party Liability (TPL). This insures you for death, damage or injury to a third party – another person – in an accident that you’re liable for.

Whatever levels of car rental insurance you go for, remember that most come with an excess. This refers to the amount you’ll need to pay on top of the insurance in the event of a claim. These can vary wildly depending on the rental company, car and type of insurance so always, always check before you rent.

For the full insurance lowdown, read this KAYAK article on the different car rental insurance types.

Frequent questions about how to rent a car

Car rental days are calculated on a 24-hour daily basis. So renting a car for 25 hours will cost the same as two full days. Our payment guide has tips on how to save money on a rental car.
Some car rental companies offer a pickup service from your home and hotel including Avis, Budget, Enterprise, Hertz, and Sixt. Availability and price will depend on the rental car and your distance from the rental company.

If you arrive at your scheduled pick-up time and the car type initially agreed-upon is not available, you have a few options. The rental company might offer you a larger or smaller car. If you get a bigger car than the one you’ve booked, the counter staff should not ask you to pay for the upgrade. However, If you receive a smaller car, or a cheaper car group, ask for a refund of the price difference from what you originally paid.

If the replacement cars offered don’t work for you or there aren’t any replacement cars available, call the company you booked with and see if they can help you. They might be able to help find you another rental car as well as help you get a refund for your original booking.

You can usually get an upgrade at the counter – if you pay for it! You’re more likely to get a free upgrade if you’re a member of the car rental company’s loyalty scheme. This article on how to get the best deal on a rental car will help.
You may be able to cancel and rebook or make changes to your rental dates free, depending on the company. But you may not get the same price you originally booked. If you’ve already got the car, contact the rental company, but expect to pay a fee and a higher daily rate.
You can return your rental car earlier than planned, but you may not receive any money back – in fact, some car rental companies might even charge you extra for an early return. Some companies charge a flat fee for any changes made to the rental agreement.
Most car rental locations at airports are open year round, including Sundays and national holidays. Non-airport locations may run different schedules though, so check before you book. Some agencies may also charge an out-of-hours fee for an early or late pick-up or drop-off time outside of usual operating hours.

It depends on the rental company and location. Most collections demand a face to face at a counter to sign documents and get the keys, so check for the open hours. Sometimes airport car rental counters will stay open to accommodate passengers whose flights have been delayed. This sometimes incurs an after-hours charge, though. Non-airport locations may also offer out-of-hours pick-ups at specific times of the day, however, this could cost more than a pick-up during regular hours.

Most car rental companies let you drop off a car at any time, usually using a key dropbox. Park in the preapproved place, drop your keys and off you go. The agency will check the car when the office opens in the morning, so you may be liable for any damage to the car until that point. So always park in a brightly lit spot if you can, and take photos of the car. 

And just because it’s remote, doesn’t mean you can return the car late. You’re usually on CCTV and drop offs will be time stamped! As always, check before you rent to make sure there are no additional fees included.

Returning a rental car doesn’t have to take long. In most large airports and other locations it will take around five to ten minutes unless it’s very busy. Just pull into the return lot, flag down an agent to check the car and off you go.

Certain companies are more flexible when it comes to adding a second driver. In the US, rules vary by state and company with charges ranging from $5 to $15 a day. If the second driver is a spouse or domestic partner, companies like Alamo, Avis, Budget, Enterprise, Fox, Payless, and Silvercar don’t charge a second driver fee. Some companies like Hertz and National will also waive second driver fees if you join their rewards scheme. 

In the UK and Europe, most companies charge a second driver fee of around £10-£14 per day.

No, If your driving licence has expired or will expire during the rental period, the car rental agency will not allow you to pick up your car. Your driving licence must be valid for the entire duration of your rental period.

About the author

Jeanifer BreklingGrowing up in Alaska, Jeanifer took the beauty of its nature for granted. Now that she lives in a more cosmopolitan place, Jeanifer loves to get back to nature wherever she goes, with hiking, camping, snowboarding and diving always a highlight. As a mother of three, Jeanifer is always looking for new places to go that the whole family will enjoy. Follow Jeanifer onLinkedin for more travel inspiration.

Explore more articles