2.0
e sure to read the fine print. I was quoted 149.00 for 7 days total. Yes it sounds to good to be true and it was. I even have the email that I have read over and over. When I arrived in Puerto Vallerta the price was closer to 500.00. I should have known better,. Their customer servoice was not the best. I walked next door to AVIS and rented a car for 450.00 for 7 days on the spot. I would not recommend ACE ever.....,Reviewed Mar 10 2022
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10.0
They’re so accommodating! And very affordable price!Reviewed Feb 27 2022
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2.0
We didn’t actually take the car because we weren’t aware of the $500 in insurance we would have had to pay. So we declined.Reviewed Feb 15 2022
review from![kayak]()
2.0
This place doesn’t seem to exist. Do yourself a favor and avoid it. Wound up without a car for a couple days and then got hosed through a different company for not having a prior reservation. I won’t say it ruined my trip, but it certainly added a lot of unexpected stress and expense.Reviewed Jan 29 2022
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2.0
When I got there they presented me with a 300% price increase and refused to accept my reserved price.Reviewed Jan 25 2022
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10.0
Easy pick up and drop off. Staff was helpful and friendly.Reviewed Jan 22 2022
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2.0
No customer service and left me stranded at the airportReviewed Jan 11 2022
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2.0
They completely changed the amount we were supposed to pay on us!Reviewed Jan 10 2022
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4.0
Don't keep the original prices they go with high pricesReviewed Jan 5 2022
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2.0
Showed up and they charged us 4x our reservation price.Reviewed Dec 31 2021
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1.9
I made the reservation of a car ahead of time to avoid problems, when I got to ace, it was not the car I had reserved, I showed them a picture of the reserved car and they wanted more money, the price was $ 80.00 Dollars and they wanted to charge me $ 190.00 Dollars plus insurance. I'm sorry, I didn't accept, I rented a car in another rental car.Reviewed Jul 28 2021
review from![kayak]()
4.0
Pros:The car was comfortableCons:The rental was $15 and when I arrived they charged me $65 for insurance. That was a surprise and not explained to me.Reviewed Feb 21 2021
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