Reviews for Dollar in Jackson
- All reviews 100%
Oct 19 2016
Pros: I never had problems with Dollar before. I believe the problem is with the Jackson, WY. manager.
Cons: I had my brother drive over an hour to drop me off to get the rental car from Dollar and was told I did not have unlimited miles unless I had a plane ticket even though the reservation was made with unlimited miles. I felt that was deceptive and very unprofessional.
Oct 6 2016
Good value for the money
Pros: Car (Toyota Rav4) was clean and performed reasonably. This is an offsite location, pickup/dropoff service was good.
Cons: Offsite lot could use some improvements...mostly gravel with lots of potholes and quite cramped, especially when customers are picking up vehicles at the same time as dropp-offs are occurring.
Sep 16 2016
Good vehicle, inconvenient location
Pros: Needed a vehicle that would fit five adults and ended up with a Toyota mini-van. Good choice, plenty of room for everyone and very comfortable. Made a very good trip through Yellowstone National Park. Staff were very friendly and accommodating.
Cons: The price was ridiculously high! Had to get a larger vehicle than was shown on Kayak because that model wasn't available and that drive the price up tremendously. The options were extremely limited at this very small office. More than double the price quoted to me on Kayak. Just because Jackson Hole, WY is a popular destination is no reason to price-gouge customers. The pick-up location is downtown in a very small area. The airport would have been much more convenient.
Sep 7 2016
Expected a convertible...
Pros: Your photo shows a convertible , alas no convertibles so they gave me a 4 runner . You need to change your photo !!!!
Cons: That they charged me almost $100 to fill up 1/2 tank of gas!!!