6.0
I liked the little airport and the convenience of having the car parked just steps away from the runway. I appreciated the car being clean on the exterior. What I did not like was the car upholstery being dirty and the gas being only 2/3 full. I also found it odd that no one was at the Alamo desk, for pickup and drop-off the sign directed me to the Enterprise desk.Reviewed Jan 27 2023
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2.0
Overbooked by over 20 cars. Then called me at 10pm the night before to let me know I was 6 In lineReviewed Nov 2 2021
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10.0
Pros:Everything was excellent, from booking the car online to the locations and staff, the vehicle too.Cons:Can’t think of anything.Reviewed Aug 24 2019
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10.0
Cons:Nothing. Time spent getting my vehicle, and returning my vehicle, was much less than any other rental car company. I will be choosing Alamo for my rental car needs.Reviewed Aug 12 2019
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10.0
Pros:Estoy muy contento con su atención al alquilar el carroReviewed Jan 16 2019
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2.0
Cons:They rented out my car before I arrived. I never got a car.Reviewed Dec 30 2018
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10.0
Convenient, affordable, reliable ski trip SUVPros:Able to reserve the all-wheel drive, large-size SUV the day before I needed it and at a very good rate on kayak.com, far less than I expect to pay (40% less than several direct car rental websites). Vehicle was in excellent condition with only 8,000 miles on it. Ran beautifully from Monterey to Tahoe and back through some pretty rough storm conditions. Easy pick-up and return at the Monterey Regional Airport.Cons:There was nothing I didn't like about the rental car or the company, or the process of getting it online through kayak.com.Reviewed Feb 25 2017
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10.0
Great!Pros:Great price, great car, great experience.Cons:Nothing, all good!Reviewed Feb 13 2017
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4.8
Flat tire and no helpPros:The car was okCons:Car got a nail in the tire. When I called Alamo, they said they would charge us $65 to change the tire for the spare. Ok, fine. But they didn't have any replacement cars for us. So they wanted us to drive to a firestone, buy a new tire, and then hope to get reimbursed for it. We were on a work trip and a schedule. It was completely ridiculous and unhelpful. I couldn't believe that Alamo and Enterprise didn't have a single car to use for one day! Ended up getting the spare on ourselves. Driving it very slowly to our drop off place 40 min away and just leaving,Reviewed Feb 3 2017
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10.0
Pros:Nice upgrade which we really appreciated when we got into LA traffic!Reviewed Dec 11 2016
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2.0
Did not have car availablePros:Nothing .terribleCons:No car was available had pay twice as much from another car companyReviewed Sep 26 2016
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10.0
Pros:The car was very clean and nice. The service was helpful and fast.Cons:No complaints!Reviewed Sep 12 2016
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