Reviews for Alamo in Monterey
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Feb 25 2017
Convenient, affordable, reliable ski trip SUV
Pros: Able to reserve the all-wheel drive, large-size SUV the day before I needed it and at a very good rate on kayak.com, far less than I expect to pay (40% less than several direct car rental websites). Vehicle was in excellent condition with only 8,000 miles on it. Ran beautifully from Monterey to Tahoe and back through some pretty rough storm conditions. Easy pick-up and return at the Monterey Regional Airport.
Cons: There was nothing I didn't like about the rental car or the company, or the process of getting it online through kayak.com.
Feb 13 2017
Pros: Great price, great car, great experience.
Cons: Nothing, all good!
Feb 3 2017
Flat tire and no help
Pros: The car was ok
Cons: Car got a nail in the tire. When I called Alamo, they said they would charge us $65 to change the tire for the spare. Ok, fine. But they didn't have any replacement cars for us. So they wanted us to drive to a firestone, buy a new tire, and then hope to get reimbursed for it. We were on a work trip and a schedule. It was completely ridiculous and unhelpful. I couldn't believe that Alamo and Enterprise didn't have a single car to use for one day! Ended up getting the spare on ourselves. Driving it very slowly to our drop off place 40 min away and just leaving,
Dec 11 2016
Pros: Nice upgrade which we really appreciated when we got into LA traffic!