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2.0
Did not honor reservationReviewed Dec 28 2022
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10.0
It is a nice ,clean inside,easy to driving. Your people are very kind to discuding.Reviewed Nov 16 2022
review from![cheapflights]()
8.0
As soon as we got the Highway for our trip the “low tire pressure”light came on. We checked and filled in multiples gas stations to make sure our tires where safe enough for our familyReviewed Oct 24 2022
review from![kayak]()
2.0
The battery for the key died on the 2nd day. The car is push to start. Can’t do much with a dead key. We called road side asst and budget. We’re told to “break of” a piece of the door handle of the rental car in order to use the key to get in. Being unwilling to “break” the rental car we requested another solution and we’re informed that a tow truck would come to pick up the car and another car would be found for us. This was at 10am. We called back at 1pm… and we’re placed on hold for 50 mins. During which we became less reluctant about breaking the handle. Now we are able to get to to the car, alarm going, keyfob still dead. Some how the dead key can be touched to the push to start button to start the car (and will lock the car) but nothing else. We drive To the closest budget/Avis. That very nice independent owner tried to help us with a new battery for the keyfob but he didn’t have a similar car on the lot thus no similar battery. We then repeat the car entry process, go to a auto parts store and purchase a new battery for the keyfob, breaking the keyfob as we tried to access the battery to change it. The roadside asst ppl called us at 1030pm (12 hr from 1st call) bc they ticket was still sitting after shift change.Reviewed Aug 21 2022
review from![kayak]()
6.0
was rear ended and spent days trying to contact budget. I was stuck on hold for over an hour multiple times.Reviewed Jul 11 2022
review from![kayak]()
8.0
It's a long, long walk to the car from the rental counter.Reviewed May 1 2022
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10.0
Great little car the Kia Soul. Windows on the inside needed to be cleanedReviewed Aug 15 2021
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10.0
Would rather use a debit card than a credit card, but Budget would not accept debit.Reviewed Aug 14 2021
review from![kayak]()
7.9
The car was just fine, but the front desk staff could have been friendlier.Reviewed Aug 10 2021
review from![kayak]()
10.0
Pros:The person at the counter was super friendly, getting the car was easy.Cons:The car smelled like cigarettes.Reviewed May 24 2021
review from![kayak]()
10.0
Pros:I went through Kayak and ended with Priceline I wanted to change my itinerary and called Priceline who asked me to call Kayak that has no phone connection.Cons:Book directly through BudgetReviewed May 24 2021
review from![kayak]()
10.0
Pros:Easy process and great staffReviewed May 18 2021
review from![kayak]()