10.0
The customer service was excellent. I wish it wasn’t as expensive, but overall it was a very pleasant experience.Reviewed Jun 25 2022
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2.0
I called Alamo in Toronto for over an hour about a camera that I left in the rental Vehicle and no one picked up… I emailed you at care@alamo.com and no answer. I’m really disappointed in the customer serviceReviewed May 27 2022
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10.0
Check in process could have looked at the reservation prices more carefully rather than just charging new price first and then adjusting Pick up could have explained the important features like gas tank lever etcReviewed May 22 2022
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10.0
Great service and comfort.Reviewed May 7 2022
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10.0
Nice people. Easy process. Gorgeous clean car. Best experience ever and I rent a lot of cars.Reviewed May 3 2022
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8.0
Smooth pick up and drop off experienceReviewed Apr 26 2022
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10.0
Excellent car great price and friendly staff. Wish pick up was a bit faster but with all the COVID regulations it is understandable. Drop off was easy as pie.Reviewed Apr 21 2022
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8.0
One csr to manage the morning rush is not sufficientReviewed Apr 19 2022
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2.0
We had the car rental at the Toronto Pearson Airport. They did not give us clear instructions as to how to leave the car park or on return. We had an early flight on return so we were frantically looking for the way to return to the car rental. Unfortunately, it was not clear to us that we were supposed to go on the Arrival level of car rental rather than the Departure level. The drive to enter was One Way, so we had to circled twice before trying to get in on the Arrival level. Also, the key drop was not made clear to us because the office didn’t open until 7:00am!Reviewed Apr 18 2022
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10.0
excellent counter staffReviewed Apr 16 2022
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10.0
It was a late arrival but the staffs were very helpful. Gave us a free upgrade which made our trip much easier. Thank you!Reviewed Mar 27 2022
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10.0
Professional friendly customer service Very easy pick up and drop off ThanksReviewed Mar 21 2022
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