10.0
Pick up was faultless - easy to find at terminal 3 Toronto, and also return was easy to find, park and hand over car. Reported a few issues with the car to ensure the next person didn't have same problems - basically wiper needed renewing and service!, otherwise all good! Staff were helpful and curtious.. 10 out of 10!Reviewed Sep 19 2023
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6.0
Long wait to collect car, wasn’t clear what insurance was included in the pre-booked priceReviewed Jul 13 2023
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8.0
Line was a bit longer than expected for pick-up, but otherwise fine.Reviewed May 23 2023
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10.0
Great experienceReviewed May 22 2023
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4.0
The car wasn’t ready and they gave us a cheaper car for the same price.Reviewed Apr 9 2023
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8.0
Pick up was okay poor signage dark and exiting airport terrible!Reviewed Mar 24 2023
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10.0
Very friendly and organized. Awesome service. We will be using them again!!Reviewed Mar 17 2023
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10.0
Among, if the not the best car rental experience I've had, Fair price for a Ford Edge. Ready to go as anticipated, Only thing that would have helped is clearer instructions on the location of the drop box for keys on return. I found it and was able to assist another traveller with the same issues.Reviewed Feb 17 2023
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8.0
Upon arrival was advised there was no cars This was a little stressful. However after a short time was advised one would be availableReviewed Feb 13 2023
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4.0
24 hour customer service should be availableReviewed Jan 31 2023
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6.0
They charged me $30 more in fees when I got there. I could have found a much better deal with another company. Unless you refund me the money, I won’t be using Kayak again due to hidden charges.Reviewed Jan 14 2023
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6.0
If you change your mind they won’t give you any other option upon pickup other than what you booked. If you’re late after 24 hours they charge an entire next day although I’m sure they’ll rent it out to a new customer immediately if it occurs which means car would be double-booked. Some of the staff are questionable. Other than that no complaints.Reviewed Dec 28 2022
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