2.0
They gave an inspection sheet and told me to annotate any damages. I did. During the return, they tried to tell me that it should have been on the white sheet of paper not the blue one. I told the lady that the person who gave me the car took thr white sheet that was on top. They tried to have us stand by and wait for. a manager until I brought up a video of my car inspection during pickup that detailed the damages I found. Also, the car was not clean when we picked it up.Reviewed May 27 2023
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8.0
The rate at the time of the pick up was more than I had been quoted. The situation did get rectified as I had my copy of the the confirmation.Reviewed May 26 2023
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4.0
Over 2 hours waiting before we got the car. Poor knowledge of the program by staff at the Airport.Reviewed May 17 2023
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4.0
actual price of rent was 20% more than reservation price. Long wait at counter for receiving the car.Reviewed May 5 2023
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2.0
Insurance was almost $50 day, all of it goes the car company, They have a separate insurance. Deductible was $1,750!!!Reviewed Apr 30 2023
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10.0
Everything about the transaction went smoothly from start to finish. The vehicle was clean and performed well. The staff was friendly, professional and processed the final transaction promptly.Reviewed Apr 27 2023
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8.0
The Dollar location is not clearly indicated so finding their check-in desk is not as easy as finding some of the other rental agencies. Also, when dropping off the car, they have no signage from the road so you have to guess where they are located. Finally, an area they can improve upon would be to have agents available to meet you at the car so you don't have to go into the office when returning the vehicle.Reviewed Apr 18 2023
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2.0
Cat stunk of pot. High mileage. Banged up and scratched and had “maintenance due” light on the whole timeReviewed Apr 6 2023
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2.0
Our car was not ready on arrival and we were beyond the booked time. There were at least 4 other people waiting to get cars when we arrived. we were told it would be over an hour before a vehicle would be ready. We went with a different car company and still do not have a refund in spite of notifying Kayak immediately. And sending them a copy of our tickets the next morning proving that the car was not ready.Reviewed Mar 3 2023
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4.0
I had to wait 1h to get the car and it was smelling canabis.Reviewed Mar 2 2023
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10.0
All goodReviewed Feb 1 2023
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4.0
the delivery address was modified and not informed in advance, there was no one to guide how to carry out the Drop-Off the Dollar cabin was without anyone and the person who helped me or gave me information to keep the key in the box was the guy from Guaratiba in the parking lotReviewed Jan 10 2023
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