Reviews for Alamo in Windsor Locks
- All reviews 100%
Sep 14 2016
Cons: I had to change my plans. I didn't like that the reservation, unlike most car rental reservations, was non-refundable
Sep 7 2016
Cons: PIck up in Hartford was a bit unorganized due to limited staffing. I had to wait for an extended period of time before the desk agent could assist me. There was one agent working both the National (?) and ALamo desks and there were at least 3 parties there waiting for assistance. The agent was very cordial and kept us apprised of how she was handling each party and the order in which she was assisting each. When it was finally my turn, the process of picking up the vehicle was very smooth and easy. Drop off was very easy as well. Would certainly rent again.
Sep 6 2016
Pros: Excellent customer service and timely pick up at the airport.
Cons: Everything was great
Jul 6 2016
Pros: Very easy process, agent was helpful, professional, and expeditious.