Reviews for Alamo in Windsor Locks
- All reviews 100%
Oct 19 2016
Pros: Just dropped it off here. Very efficient. Shuttle took us back to hotel.
Oct 12 2016
Good value, easy, fast
Pros: Fast shuttle to the pick-up location, quick paperwork. The compact car I had reserved was not available so I was upgraded to a minivan. Car was in great condition, performed fine. Good price. Drop-off was quick and painless, took shuttle back to the airport. Would use again.
Cons: Was told I got one of the last available cars for the night, which is why I was upgraded from a compact to a minivan. Not sure if the customers after me were out of luck.
Sep 26 2016
Cons: I stood in line for 90 min. waiting for a car. Their was only one person at the desk with a line that just kept getting longer. The check in machine worked once without assistance so no one would use it. The young lady was very prof.. but needed help she didn't have.
Sep 14 2016
Cons: I had to change my plans. I didn't like that the reservation, unlike most car rental reservations, was non-refundable