Reviews for Payless in Windsor Locks
- All reviews 100%
- 5.5
- 5.3
- 4.0
- 4.8
Recent reviews
Most recent
4.0 Mediocre
Economy
Jul 21 2017
Cons: Waited twenty minutes at pickup counter.
Very expensive.
8.0 Good
Economy
Jun 5 2017
Price was Right
Pros: Price for the car was substantially less (30%) than other options. Wait at facility was short.
Cons: Found out from other reviews that the shuttle bus was marked Budget not Payless. The website should make this clear.
Dealt with a Budget representative at the location. Staff was helpful.
9.2 Excellent
Standard
May 24 2017
Good overall, but desk person was rude.
Pros: Car was clean and reliable and had all the features I needed. The shuttle driver who took me to the airport at 3:30am was very friendly and helpful.
Cons: The person who was at the desk when I picked up the car was surly and uncommunicative. Really bad!
2.0 Poor
Compact
Apr 11 2017
Upgraded without confirmation
Pros: 1 star for value app would not let me change from 5 to 1
Cons: Could not contact agent didn't answer phone