Reviews for Payless in Windsor Locks
- All reviews 100%
Jul 21 2017
Cons: Waited twenty minutes at pickup counter. Very expensive.
Jun 5 2017
Price was Right
Pros: Price for the car was substantially less (30%) than other options. Wait at facility was short.
Cons: Found out from other reviews that the shuttle bus was marked Budget not Payless. The website should make this clear. Dealt with a Budget representative at the location. Staff was helpful.
May 24 2017
Good overall, but desk person was rude.
Pros: Car was clean and reliable and had all the features I needed. The shuttle driver who took me to the airport at 3:30am was very friendly and helpful.
Cons: The person who was at the desk when I picked up the car was surly and uncommunicative. Really bad!
Apr 11 2017
Upgraded without confirmation
Pros: 1 star for value app would not let me change from 5 to 1
Cons: Could not contact agent didn't answer phone