5.6
Pros:Drop off was easyCons:Price I paid was much MUCH higher then what was originally agreedReviewed Sep 23 2019
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9.2
Pros:The staff attention at pick up was wonderful, and general product offered was very good.Cons:The Oil lamp indicadator came on a few hours into our trip. Had the oil checked and it was running very low so I had to spend about 28 euros fixing that.Reviewed Sep 2 2019
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10.0
Pros:Good location and friendly customer serviceReviewed Nov 16 2018
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10.0
Excellent experience renting at Madrid airportPros:Easy access and drop off at airport Great service, associate was very helpful and mindful of our needsCons:Nothing reallyReviewed Aug 4 2017
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8.4
Cons:AssassaaaaaaaaaaaaaaaasasssssssssssReviewed Jul 21 2017
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10.0
Pros:Easy and affordable!Reviewed Jul 10 2017
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10.0
Pros:Car was clean and ran wellCons:Could have been less in cost ...why is it never what they quote you?Reviewed Jun 26 2017
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2.0
AVISCons:I purchased the rental through Kayak in advance with insurance and expecting a luxury car... When I arrived at Barcelona they claimed I sill needed their insurance, which was more expensive than the actual rental with original insurance combined. I received the car dirty. The car wifi did not work anywhere. My car window was broken in during my trip and wifi device stolen. Filed police report. They claimed even with not one but two insurances I was responsible. Original charge from Kayak was under $400. Total bill for some cheap car rental was over $1700. I saw similar reviews in other AVIS locations in Europe and was told by friends who had traveled and rented that they do these scams but didn't believe them. I would def not recommend this company and really is making Kayak look badReviewed Dec 8 2016
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