8.0
only thing to argue is that after 1500 km ride i got the message of low oil level and i had to buy and add 1l of oil ; dont think that is normal and shouldnt really happenReviewed Mar 12 2023
review from![kayak]()
2.0
The price was defrintReviewed Feb 19 2023
review from![kayak]()
2.0
The line was so long and understaffed I walked over to another car rental and had keys in five minutes. Got a nicer car for cheaper too. My family laughed as we got to our destination 45 minutes later that we would still be waiting in the rental line. No joke! We waited 30 minutes. Probably would have been another hour at least before we would speak to someone.Reviewed Jul 18 2022
review from![kayak]()
2.0
Cons:I reserved through Kayak for $35/day. The final bill was for over $100/day.Reviewed Nov 5 2019
review from![kayak]()
4.4
Pros:Really nothing.Cons:They tried to give us a car under the category we had rented. when we asked to change, the staff wanted us to pay more for a car full of cigarete smell because "there is no other car". after more than an hour negotiation, they agreed to give us a new car which was all the times at the parking. Also the staff in the picking/dropping point is really unhelpful, all the times smoking and no attention to customer at all.Reviewed Oct 21 2019
review from![kayak]()
2.0
Cons:Avis was closed at 730 am and I didnt know where or how to drop off the car it was a terrible experienceReviewed Jul 29 2019
review from![kayak]()
2.0
car rentalPros:we were given a much smaller car than we asked for. when we asked them for a car the size we ordered and we were told take it or leave thats all they had. they made no effort to at all to find us another car. we asked for a refund, they told us to go upstairs as they couldn't do it from their office, well, imsure you can guess what happened because nobody seemed to know what they were doing. so no refund and a most horrible start to our vacation. so we ended up paying for a car we didn’t have .Cons:poor customer service.Reviewed Jul 6 2019
review from![momondo-kyk-wl]()
3.6
Cons:Tank was not full when we received the car; the agent tried to trick us into upgrading for a good price, only to discover that the charge would have been double that of the car reserved.Reviewed Jul 4 2019
review from![kayak]()
4.4
Pros:Nice car, but smaller than what was promisedCons:Drop off was difficult without any help. Cost was much higher than estimated originallyReviewed Jun 15 2019
review from![kayak]()
6.4
Pros:Friendly staffer at malpensa airport.Cons:After hours Key drop box at canazei office. Also, was disappointed to have rented automatic Audi a3 or similar and getting a manual fiat 500.Reviewed Mar 26 2019
review from![kayak]()
2.0
Money backCons:I didn’t rent the car because Avis employee in Malpensa airport told me they can’t accept my driving license, and I paid 36$ as damage assurance and I sent to you from 4 days to send back because I didn’t take the car , and till now no answerReviewed Jul 18 2018
review from![kayak]()
2.0
Cons:Avis did not honor kayaks reservation in malpesa airport milan. They said the car that kayak held for us does not exist. They wanted to give us a small car . Very disappointed at avis and kayakReviewed Jul 9 2018
review from![kayak]()