Find reviews that mention:
4.0
Pros:The car was very adequate. Checkout was fast, but not without consequences (see below).Cons:1. The price is nothing short of a gouge! Covid, blah blah, I know. 2. The car smelled like smoke. They really need an objective way to test for smoking and penalize people. 3. Check in was a long line and 1of3 clerks were humping it to serve customers. 4. My friend is fighting upwards of $5000 in charges, with Avis claiming he never returned the car, then that he kept it 3 extra days. Good grief. We returned and flew back home together.Reviewed Jun 29 2021
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2.0
Cons:Picking up the car took nearly 2.5 hours. It was a horrible experience.Reviewed Jun 27 2021
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10.0
Pros:Didn't take forever like other car rentals, I got my car within 5 minutes of arriving!!Reviewed May 28 2021
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8.4
Pros:The agent accommodated our change request at the desk efficiently and the upgrade was more than satisfactory.Cons:Off hours drop off needs some work. There were no clear instructions or directions as to where to deposit the keys. I dropped them off at the unmanned desk. I never received a notice that the keys were accounted for.Reviewed Aug 17 2020
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10.0
Pros:The staff was very helpful and attentive.Reviewed Nov 7 2019
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3.6
Pros:I rented the car on Kayak for $135. When it was all said and done, it was $298. Nickel and diming you is not ok.Cons:Charge what we originally ordered!Reviewed Aug 8 2019
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10.0
efficient.Pros:the computer automatically includes a partial fuel charge and the gentleman that checked in the vehicle had me go inside ant the customer relations person promptly removed that charge.. To me the tis caring about your customers.Reviewed Oct 12 2017
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10.0
Pros:Great value and car. Very convinent location at the airportReviewed Jul 30 2017
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9.2
Pros:The gentlemen that checked us in at Cambridge was great. ThanksReviewed Oct 14 2016
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9.6
Pros:Loved the Ford fusionReviewed Sep 30 2016
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10.0
Pros:Awesome customer serviceReviewed Aug 31 2016
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10.0
Pros:easy drop offReviewed Aug 29 2016
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