Reviews for Avis in Saint Paul
- All reviews 100%
Aug 30 2016
Pros: The car was clean and a joy to drive.
Cons: The people at the counter were slow. Check-in should be easy and quick, but had to go all the way into the terminal to the counter to hand in forms, and the guy really didn't know what he needed to do and what options I had selected. Hope I didn't pay too much.
Aug 14 2016
Rented two large vans from Avis for a trip
Pros: the vans were clean
Cons: Pick up and drop off was terrible. Waited for over 1:45 hours to get the vehicles and drop off required me to go inside and wait in another line to check in the cars.
Jun 9 2016
No Cars Available
Cons: Upon arriving for a confirmed 10AM pickup, we were told that there would be no cars available for two hours. Our first meeting was less than an hour away from beginning, so we were forced to cancel the car and use Uber for the duration of our trip. This was very disappointing.
Mar 6 2016
Cons: The people I talked on the phone at MSP airport gave me misleading and incorrect information regarding my return. I went to one terminal to return me car, they told me it was the incorrect location for my flight, and sent me to the other terminal. When I returned my car, there was no attendant, so I left it there. It turns out I was charge extra for returning the car at the wrong location. Thankfully, when I call Avis, they refunded the fee, but it all could have been avoided.