Reviews for Budget in Saint Paul
- All reviews 100%
Sep 19 2017
Unhappy, but got quick resolution
Pros: car great.
Cons: at check-in/pick-up I felt that I had no option but to take the refueling option. The clerk told me the charge would drop off when I returned the car with a tank full of gas, which I did. The check-in said he couldn't do anything about that and that I needed to speak with a manager. So I then had to stand in line behind many people picking up cars to speak with someone to remove the charge. I felt this was a bait and switch.
Sep 14 2017
Cons: Long line at the counter. After traveling to get to my destination the last thing I want to do is stand in a rental car line for 49 mins
Jun 30 2017
Cons: After I dropped the car off, budget added a fee of $87 that was not part of the original price. Also, the car smelled.
Jun 14 2017
Disappointing first experience with BudgetThe rental counter in our te
Pros: The car was comfortable. The price was good.
Cons: Rental counter was closed 3 hours before the paperwork said d it would be so we had to pay for a cab to get to our hotel and then go back to the rental counter at the airport to pick up the car! Once there, I waited in line 25+ minutes in order to get to the counter as only 2 clerks were on duty for Budget and its partner, Avis. So INCONVENIENT and FRUSTRATING!! The car we were given had not been cleaned inside or washed outside after the previous renter returned it before it was assigned to us! Gross!!