Reviews for Hertz in Santa Fe
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Mar 19 2017
Off airport Hertz office hours
Pros: This is an off-airport Hertz. Please be aware of the Hertz office hours and your flight times. We arrived 6 minutes after the Hertz office had closed. Thankfully the Hertz employee saw us getting dropped off and our shuttle driving away. She reopened the store to rent us a vehicle. Above and beyond service!!!
Mar 19 2017
Cons: We were delayed because of weather. Our car was not held for 24 hours - just two. We were delayed in one airport alone for more than two hours! Hertz did not help with this situation, even though it was not our fault. I will not use Hertz again.
Mar 17 2017
Pros: Did not like anything about it.
Cons: Even though I had reserved a car On the day if the rental I was told there were no cars available. Had to rent from Avis at the last minute. A bit stressful to say the least.
Mar 15 2017
Cons: When I arrived, the agent told me they didn't have a car available,despite the fact that I had a reservation. The agent would not help me contact other local Hertz locations to find a car. She promised to follow up with me later that day, but never called. I ended up getting a great deal at Enterprise, and will never waste my time with Hertz again!