Pros: So close to terminal!
Cons: Get the car I selected. Have a car that doesn't reject gas pump.
Cons: To-do car in okay condition. Very expensive and that's without all the extra insurance they push. They really try to scare you into it.
Cons: They didn't have a car available for us. Said they tried to contact us, then said they never had our contact info, which I can see they did on our confirmation form. We had to buy a last second flight instead, costing us $600 . The lady we talked to was extremely rude the whole time and had no sympathy. When I tried to explain our disappointment she hung up on me!! Absolutely disgusting. I'll never book with Hertz again and you shouldn't either of you don't want all your travel plans ruined.
Pros: Staff was very friendly and attentive. Pick-up and drop off were quick and simple. The car was great - a mid-range Hyundai.
Cons: The car interior was not entirely clean. A "Check brake light" alert appeared on the dashboard display intermittently. Telephone support, both non-emergency and emergency, was appalling. After several attempts I never got through to report the dashboard alert.
Pros: The car was exactly what was advertised, very safe and brand new. There were no hidden fees and dropping off and picking up was very simple.
Cons: The interior of the car hadn’t been cleaned, so there were sticky places and the wiper fluid was completely empty which was irritating.
Pros: They completely cancelled my reservation.
Cons: They could have honored their confirmation.
Pros: I enjoyed the vehicle I was provided, and the overall experience was pleasant, and I felt the price as good.
Cons: I have no criticism. I will rent with Hertz again.
Cons: It was super convenient and reasonably priced. I selected the least expensive economy car. The car was in great shape, but it was no match for the poor condition of the roads in NM! Would have been just fine for in town only.....should have taken the advice of the counter staff and up graded.
Pros: The location was convenient. We really liked the car and it was a free upgrade.
Cons: We bought a prepaid reservation online. We had to pay over $100 extra for my husband to be added to drive. In almost all of my car rental experience a spouse is added for free. I wish this had been made more clear with the online reservation! We may have made another renting choice.
Cons: The customer service people in the Santa Fe office we dealt with (on Cerillos) were uniformly horrible. They turned us off to Hertz forever. No flexibility, ridiculous demands, simply unable to do basic things for their customers. The folks at the ABQ dropoff, on the other hand, were splendid.
Pros: Easy drop off at Santa Fe airport...
Cons: pick up at Santa Fe city location the employee was by himself there were three customers waiting and he was scattering everywhere trying to help us... he also then took a 12 min phone call while we were all waiting.
Cons: They charged $150 more when I returned car
Where can I find Hertz car rentals in Santa Fe?
Top tips for renting a car from Hertz in Santa Fe
- 25% of our users found rental cars from Hertz in Santa Fe for $37 or less
- Book your rental car from Santa Fe in Hertz at least 5 weeks before your trip in order to get a below-average price
- Premium rental cars from Hertz in Santa Fe are around 42% cheaper than other car types, on average