Guest reviews
Overall rating
5.6
Okay
Based on 118 reviews
Cleanliness
5.6
Comfort
5.9
Pick-up/Drop-off
5.6
Value for money
5.3
Avis car rental prices in Tel Aviv
| Premium SUV | $74/day |
| Compact SUV | $39/day |
| Standard SUV | $51/day |
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveler rating
13
11
18
14
13
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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4.8
Pros: Drop off was great; Shuttle to airport from drop off was quick.
Cons: Not trying so hard to up sell me on Insurance. Also, when I came back to the counter to upgrade the car, the staff made it very uncomfortable. In fact, the Salesperson quoted me $20 per/day which I accepted, only to have his Manager say $30 per/day is the lowest he can do...Car was great but getting the initial paperwork completed was an poor experience.
review from
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9.2
Pros: The stuff and service was very good, when you could reach them.
Cons: The main problem is the long wait on line to have an answer to a question. We had 2 issues:1st ,our pick up branch at Hayarkon Street in Tel Aviv, had some problems with their phones and computers,so it took is over an hour to reach someone to solve quite simple problems ( change of the pickup time, and a day later when we had a question about the payment,we were transferred from one employee to the other until someone agreed to listen (before trying to transfer the call again)and we got the answer in 30 seconds. 2. We got an excellent and the most fuel efficient car we experienced-Reno Clio-(thanks to the very nice guy at Hayarkon branch!).after 2 days of driving we noticed that the analogical fuel meter didn't even stir. We called to ask - but the very nice lady who tried very hard to help, didn't have the answer. We drove to a closest branch to us -Holon-to find that it closed down 3 years ago (why nobody bother to update your Google sites??). Than,since no one could explain what happens,we drove to Rishon Le Zyyon , an extremely busy location,no parking at all, where the local guy in 5 minutes explained the efficiency of the car,how the meter works,-and was very surprised that no one could explain it to us over the phone,and save us 1.5 hour and worry. Can you please,guys,train your phone center stuff a little bit in basic mechanics of the cars you rent out?
review from
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2.0
Pros: No
Cons: Honesty
review from
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2.0
Pros: The price that was charged was different from the price that I was quoted. Tried to resolve dispute over the phone - unsuccessfully. In spite of multiple phone call to AVIS Israel issue has not been resolved during 30 days of stay. At checkout, supervisor promised to take care of it. Still waiting..
Cons: Provide honest and transparent quote online including ALL costs and show the options, especially for insurance, will make the booking process easier and save aggravation later on. Show all the taxes and mandatory costs. Sugar coating the price online … then sticker shock at the counter doesn't work
review from
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8.0
Pros: Staff was friendly, everything went as planned. They said they did not have car size I reserve, so they offered to upgrade to larger car. After my refusal, they found correct size in seconds. Not sure how to consider this process. They just could offer an upgrade without pressure.
Cons: Tires were significantly underinflated which affected handling, comfort and likely gas mileage. Had to find gas station along my route to pump them to correct pressure. I tried three gas stations until found the one that had working pump. They could check car before renting out.
review from
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2.0
Cons: This car rental cost twice what kayak told me to anticipate paying, due to unforeseen taxes, insurance, etc. Really, really annoying.
review from
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10.0
Pros: yes, people did their job well. No issues.
Cons: no, was just what I expected.
review from
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10.0
Great car rental location for a foreigner!
Pros: Unlike most other Israeli rental companies, the staff was knowledgeable, efficient and gave a clear explanation of all costs (insurance, etc.). Very professional and pleasant experience.
review from
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7.6
Nice cars just NO clean inside
Cons: NO clean inside
review from
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2.0
Cons: Customer service Old car Car return different location biggest problem next time I’m going to hertz
review from
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7.6
From Ben Gurion to Eilat
Pros: Pick up fast
Cons: Better communication aboutcar start
review from
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4.8
Pros: Drop off at the airport was great. Great staff.
Cons: The car was dirty and stunk.
review from
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Where can I find Avis car rentals in Tel Aviv?
Top tips for renting a car from Avis in Tel Aviv
- 25% of our users found rental cars from Avis in Tel Aviv for $30 or less
- Book your rental car from Tel Aviv in Avis at least 1 day before your trip in order to get a below-average price
- Economy rental cars from Avis in Tel Aviv are around 69% cheaper than other car types, on average