Reviews for Avis in Vancouver
- All reviews 100%
Jul 17 2017
Pros: The person that helped us was very helpful.
Cons: Very difficult to reach the local office. When booking a car, and entering the pick up location, the system should clearly state where this cars are located because in this example, i entered the pick up location at YVR for Vancouver airport, so I assumed that the location of pick up is exactly at the airport and not somewhere else.
Jul 15 2017
Pros: Easy check in, car I ordered was not available, so they upgraded me to an SUV.
Jul 8 2017
Pros: car was clean and in good condition other than a chipped windshield, were able to accommodate my request for a larger vehicle after realizing my luggage would not fit in an economy car, customer service at the counter was great.
Cons: no organization within the shop - no signs for where to line up and it seemed to be a free for all with people walking in the door jumping in front of customers who had been waiting. one woman grabbed the ear of the gentleman who was working with me because "she was in a hurry" and forced him to stop helping me and work with her instead. long wait inside shop to see a rep. was told to inspect the vehicle myself then come back in and report any damage (honestly I understand why the rep couldn't join me since the wait times were long as it was).
Jul 1 2017
Cons: Difficult to drop car off due to location