Reviews for Avis in Vancouver
- All reviews 100%
Oct 23 2016
some good pros, but some bad cons too.......
Pros: good car, efficient service
Cons: we messed up our return schedule (missed the ferry) so we: - returned the car 2h late and to the airport instead in the city -> resulted in 1 day additional rent which we considered as ok - didn't have the time to fill up the gas otherwise we would have missed the plane -> $227 were charged for fuel service which is 3-4 times the value of the fuel. We consider this simply a rip off, twice the amount would have been acceptable. We might choose another company next time
Aug 11 2016
Wrong rate for upgrade
Pros: I was given a 10 dollar quote for an upgrade but then charged 20. On check out the difference was ammended
Cons: I was given a 10 dollar quote for an upgrade but then charged 20. On check out the difference was ammended
Aug 2 2016
Pros: The ease of pick up drop off Location Good staff
Jul 17 2016
Cons: The office was understaffed and we waited almost an hour to get our hundai sonata.. When we finally got it, the windshield wipers had been left on due to a recent wash, and the driver side on did not work. Luckily we discovered this before we pulled away. We were promptly given an different vehicle (supposedly an upgrade to a Santa Fe). It did not have all the same features as the sonata, and both of us found it to be very uncomfortable to sit in regardless of trying all available seat adjustments. We both had backaches for 10 days. Being a larger vehicle, it also used more gas than the originally promised car.