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One location in Billings
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Reviews
7.2 Good
Aug 2020
Cons:
Windows were streaked and hard to see travelling into the sun. Fuel tank was half full, didn't notice until about 10 miles away.10.0 Wonderful
Mar 2020
Pros:
The pickup was quick and easy, no drop fee to leave it in Bozeman!Cons:
The drop process in Bozeman could have been a little better, but it might have been crazy just due to COVID-19, kinda freaked me out...9.6 Wonderful
Oct 2019
Cons:
No improvements to suggest. Everything was very good.10.0 Wonderful
Sep 2019
Pros:
Staff was great and efficient. First time I've driven a car with that much technology.Cons:
Could have used a video on all the technology10.0 Wonderful
Aug 2019
Cons:
Super easy pick up and return2.0 Poor
Aug 2019
Pros:
There was plenty of staff, standing around.Cons:
There was a major storm that removed all cars from the rental pool. While Alamo is not responsible for an act of God, I did feel that they could have been more proactive in finding me an alternative rental (example- have called other companies locally to check availability.One location in Billings
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Reviews
2.0 Poor
Oct 2023
8.0 Very good
Nov 2021
10.0 Wonderful
Jan 2020
Pros:
Upgraded vehicle was awesome.Cons:
Staff was not friendly. I would expect better from Hertz.10.0 Wonderful
Jul 2019
Pros:
Staff was first rate and the drop-off was easy and painless, excellent service!Cons:
nothing really, all around first rate experience10.0 Wonderful
Jun 2019
Pros:
Pick-up and drop-off was fast and easy at 9:00 pm. The car, which was brand-new, was fine.Cons:
No complaints or shortcomings at all.2.0 Poor
Nov 2018
Cons:
Reservation did not exist after confirmation.3 locations in Billings
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Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Nov 2023
10.0 Wonderful
May 2021
Cons:
I tried to call a number of times to extend my rental and it took 8 calls to talk with someone who could help me. She was a great help, but it was frustrating not getting through or talking to people who couldn't help me.10.0 Wonderful
Feb 2021
Cons:
perfect8.0 Very good
Dec 2020
Pros:
friendly staff. good reservation online app10.0 Wonderful
Oct 2019
Pros:
Friendly and helpfulCons:
XM Radio could be a little less. 25 a week is a bit much. I get it for 7.99 a monthOne location in Billings
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Reviews
2.0 Poor
Sep 2018
Cons:
national didn't have a car available for me. It was 11:30 at night and I had no way of getting anywhere - this was a horrible experience10.0 Wonderful
Mar 2018
Pros:
Vehicle quality and comfort10.0 Wonderful
Jul 2017
Pros:
New van...great shape!Cons:
The rate I received on the internet did not match what was in the computer at the desk...lucky for me I had a copy of the confirmation with the price and was able to show the attendant. The lady right in front of me had the same issue but did not have a copy of the confirmation...leads me to believe there is an IT issue that needs to be resolved.10.0 Wonderful
Dec 2015
Pros:
Courteous staff, prompt service, vehicle flawless, lowest price among several choices. Nothing else to say!One location in Billings
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Reviews
10.0 Wonderful
Mar 2021
Pros:
Car cleanliness and speed of rental process10.0 Wonderful
Nov 2020
Pros:
Yes10.0 Wonderful
Feb 2020
Cons:
All was good PLUS they had an ice scraper in the car which was such a help!8.4 Very good
Sep 2019
Pros:
drop off was confusing, no one there to check in10.0 Wonderful
Aug 2019
Pros:
Quick pick up and drop off, vehicle was clean and in good order.8.4 Very good
Sep 2018
Pros:
Friendly attendant.