10.0
Everything was smooth, it would be nice for a faster pick up but you can’t help some people don’t planReviewed Sep 26 2023
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10.0
Everything from beginning to end went smoothly, no issues with the rental car, no surprise charges, great customer service. And we were very thankful for the upgrade! Thank you Budget!!Reviewed Sep 21 2023
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2.0
they charge me more than I book. I booked for 10days around 400hundred CD. They charge me 615.00 Canadian dollar. way too much. I really need some amount returned to meReviewed Sep 17 2023
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4.0
Service pour la livraison et le retour était inexistantReviewed Sep 13 2023
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2.0
So wait in line was horrible. I was given a Toyota Corolla, which that would have been OK but the whole front windshield had a crack from one end of the windshield to the other. There were also a lot of pits and holes in the front windshield. I should have returned the car When I saw the windshield. I should’ve never driven it out of the lot, but I was so exhausted from standing in line. I just wanted to get out of the airport.Reviewed Sep 11 2023
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10.0
The service was great. The only thing is that the car they had for us had a long crack across the windshield. I refused the car and they provided us a SUV instead which was the only other car they had at that moment and we had to pay 70$ more for the week. The rest were perfect.Reviewed Sep 9 2023
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10.0
Well organizedReviewed Aug 13 2023
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10.0
all was good but location price too highReviewed Aug 8 2023
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6.0
Ill defined won’t be back. Dollar and thrifty is always good, at budget: the guy wasn’t there on time, he took the paper from the counter while I was singing bc he was on a rush. The car had crumbled and snot nosed stuff from the last customerReviewed Jul 31 2023
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8.0
The vehicle was clunky and sounded like the wheel was in need of repair. The steering was challenging and clearly needed power steering fluid or something. The breaks were squeaking and anytime the wheel was turned at slow speeds there was squeaking. Thanks.Reviewed Jul 16 2023
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6.0
Too much upselling at check out. Would not accept that I already bought insurance when booked rental. Kept trying to sell a tank of gas when I knew I’d return with a tank…No signs to navigate to car rentals from main exit of airport. Had to ask several people. Car dirty on pick up.Reviewed Jul 16 2023
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6.0
Good : upgraded (I did NOT request) clean, comfortable satndard SUV. NOT so good : 1 - Only 1 Budget representative to serve customers, while there were 5 persons waiting in line. I waited ~40 minutes until my turn. 2 - Budget representative offered an upgraded car (I did NOT request), & then tried to charge ~15%/$116 more. When I mentionned the difference, he tore down the contract & issued a new one, but he did not apologize. 3 - When I declined the Loss damage waiver & mentioned that the credit card insurance will cover, Budget representative said/threatened he will not talk with the insurance company & will charge the total cost of the car to my credit card. 4 - The car has a spare tirem but NO jack. The jack kit was taken out of the car. Budget iimposed a charge of $14/day for Roadside safety net/flat tire repair.Reviewed Jul 6 2023
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