8.0
Biggest issue was that they charged my card 200,00 deposit without saying anything. My rental was 370.00 and they put 570.00 on my card when I picked it up and again when I returned it. Now I have to check my statement and make sure that no only did I get my two hundred back, that they did not charge me twice.Reviewed Feb 22 2023
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10.0
Service was outstanding! Locked the keys in the car and Avis/Budget Emergency Road Service was able to unlock the vehicle remotely! So grateful!Reviewed Oct 25 2022
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2.0
Even though I had a reservation they were "out of cars". It took them over 40 mins to finally figure things out. It was like the Seinfeld episode.Reviewed Jun 7 2022
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10.0
I liked the car. The cleaning of it with the side doors.Reviewed Jun 1 2022
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10.0
Excellent staff at the deskReviewed Apr 5 2022
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7.9
The Fort Wayne IN airport needs designated signs where you can and cannot park during construction when picking up your rental car. The officer there, Scott Adam, was very rude to us. The staff at the car rental place were efficient and did a good job. Otherwise, a good experience.Reviewed Oct 10 2021
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1.9
I wasnt able to rent and they still charged my card.Reviewed Sep 20 2021
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10.0
The car performed beautifully. Simply no complaints.Reviewed Aug 16 2021
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10.0
We had a reservation. Car was ready when we arrived and the return was a very easy procedure. They had cars to rent when everyone else in a 20 mile radius of the airport were out of inventory. Would definitely use again.Reviewed Jul 18 2021
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2.0
Pros:NothingCons:Despite my confirmed reservation, the Budget counter was CLOSED upon my arrival. I could not get my car. Neighboring agency counter said, "they keep odd hours". Will never use them again, anywhere.Reviewed May 11 2021
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2.0
Cons:Budget was closed and the next day when I spoke with somebody was told that there was nothing that can be done call the 800 number terrible customer serviceReviewed Feb 13 2021
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10.0
Pros:Super friendly staff. Gave me an option to get a challenger RT instead of a Hyundai.Reviewed Nov 11 2019
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