Guest Reviews
Overall Rating
7.4
Good
Based on 4,181 reviews
Cleanliness
7.2
Comfort
7.7
Pickup/Dropoff
7.1
Value for money
7.4
Budget car rental prices in Gaithersburg
| Economy | $39/day | |
| Compact | $39/day | |
| Intermediate | $41/day | |
| Standard | $40/day | |
| Full-size | $45/day | |
| Convertible | $120/day | |
| Commercial | $35/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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8.4
Pros: The car was good enough for what I needed (a short-term rental while my regular one was being repaired). They didn't have the exact type I wanted so I had to get a sedan instead but it worked fine.
Cons: The air pressure in the tires was low so I had to wait a little longer before driving off with the car. This facility is no-frills but the employees I've met are friendly and easy to work with. However, they could use more help at this office to avoid long lines of people waiting for service. One person per shift is not enough on weekends.
review from
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6.0
Overall good experience
Pros: Low rates
Cons: Had to wait for an hour for pick up Car
review from
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10.0
Everything was fine
Cons: The time at reception is too much as there is only one person doing everything
review from
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2.0
The car which was offered was not available when we went to pick up
Cons: Waited for over an hour to get the service. The car booked was not available, gave us an upgraded car at much higher price and they also slipped in unwanted charges in the final bill, which we did not notice. We were told to come the next day and get the actual car booked, when we went to pick up the car they were again not available. Will never ever go to budget to rent a car.
review from
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6.0
They could not find my reservation at gaithersburg
Pros: The car they gave was dirty and there fell so when I return my car at Baltimore they could not find it in the system,because the service at gaithersburg office did not update nothing so at Baltimore the drop off was great because people from budget at that office was awesome I was pleased with their service if it was not for them I would probably not come back,thank you to the service at the Baltimore Airport budget.
Cons: The car dirty and the service at gaithersburg was not good.
review from
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6.4
Help Needed
Pros: The desk worker tried very hard but he got swamped with people, several who didn't speak or understand English well. Drop off at the airport was quick and easy.
Cons: The car was a bit dirty, and the process to rent the car took a very long time. The computer system crashed and would not reboot.
review from
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7.6
Pros: Nice vehicles for rent
Cons: The only negative was the wait time to pick up and return the vehicle as there is only one person at the counter.
review from
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8.4
Pros: The car was good enough for what I needed (a short-term rental while my regular one was being repaired). They didn't have the exact type I wanted so I had to get a sedan instead but it worked fine.
Cons: The air pressure in the tires was low so I had to wait a little longer before driving off with the car. This facility is no-frills but the employees I've met are friendly and easy to work with. However, they could use more help at this office to avoid long lines of people waiting for service. One person per shift is not enough on weekends.
review from
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7.6
Pros: Nice vehicles for rent
Cons: The only negative was the wait time to pick up and return the vehicle as there is only one person at the counter.
review from
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6.0
Overall good experience
Pros: Low rates
Cons: Had to wait for an hour for pick up Car
review from
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2.0
The car which was offered was not available when we went to pick up
Cons: Waited for over an hour to get the service. The car booked was not available, gave us an upgraded car at much higher price and they also slipped in unwanted charges in the final bill, which we did not notice. We were told to come the next day and get the actual car booked, when we went to pick up the car they were again not available. Will never ever go to budget to rent a car.
review from
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6.0
They could not find my reservation at gaithersburg
Pros: The car they gave was dirty and there fell so when I return my car at Baltimore they could not find it in the system,because the service at gaithersburg office did not update nothing so at Baltimore the drop off was great because people from budget at that office was awesome I was pleased with their service if it was not for them I would probably not come back,thank you to the service at the Baltimore Airport budget.
Cons: The car dirty and the service at gaithersburg was not good.
review from
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6.4
Help Needed
Pros: The desk worker tried very hard but he got swamped with people, several who didn't speak or understand English well. Drop off at the airport was quick and easy.
Cons: The car was a bit dirty, and the process to rent the car took a very long time. The computer system crashed and would not reboot.
review from
Other suppliers in Gaithersburg scored
Where can I find Budget car rentals in Gaithersburg?
701 Russell Avenue, Budget car rentals
Address
701 Russell AvenuePhone
+1 240 683 3614Top Tips For Renting a Car from Budget in Gaithersburg
- 25% of our users found rental cars from Budget in Gaithersburg for $38 or less
- Book your rental car from Gaithersburg in Budget at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Budget in Gaithersburg are around 53% cheaper than other car types, on average
FAQs About Renting a Car From Budget in Gaithersburg
How much does it cost to rent a car from Budget in Gaithersburg?
On average a rental car from Budget in Gaithersburg costs $65 per day.
What is the most popular rental car from Budget in Gaithersburg?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Gaithersburg.
How many car rental locations does Budget have in Gaithersburg?
Budget has 1 rental location in Gaithersburg. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Dulles Intl Airport (IAD)?
No (According to our data)
Does Budget offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Budget have a car rental location at the airport: Reagan-National Airport (DCA)?
No (According to our data)
Does Budget offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes