Reviews for Budget in Melbourne
- All reviews 100%
Apr 2 2017
Pros: Fast check-in and drop off was easy
Cons: The agent who checked us in said if we didn't up grade for an additional $5.00 a day, we would get a small sub-compact car. We needed to pay more for a bigger car, a Kia--something similar to a Chevy Malibu. When I looked at our reservation, I had reserved an intermediate car, so we should not have had to pay for the upgrade. I am going to call to see if we can get that amount refunded. Car did not have a USB outlet for our phone.
Mar 18 2017
Pros: Everything , nice people and efficient.
Feb 21 2017
Schedule changes were easy online
Pros: I was able to easily adjust my schedule online via he Budget website. I had to ultimately cancel my reservation 24 hours from my pick-up time and was not charged any fee. My 5-star ratings are based on previous budget rentals.
Feb 15 2017
Pros: Nice staff and quick drop off for a small operation.