Reviews for Thrifty in Melbourne
- All reviews 100%
Feb 7 2017
Pros: It was transportation
Cons: The car was too small, the ignition was hard to turn off and on. I never could find the lever to open the fuel tank door, so I could not return the car with a full tank. This was by far my worst rental car experience.
Feb 5 2016
They were not open when I arrived
Pros: The price would have been better than the price I got for the national rental I had to get at the counter
Cons: They close at 7pm so any flight that arrives after that can not get their car. This was not clear when I rented it on kayak. I had to rent a car in person at the counter of national rental
Jan 25 2016
Terrific service and Vehicle
Pros: Prompt and professional pick-up and delivery.
Cons: Nothing...at all.
Dec 14 2015
Excellent customer service!!!!
Pros: The thrift ad is misleading: it said unlimited mileage but when I went to get the car I was told only 450 miles and had to stay within the state. I wasn't too happy at all. I had printed out everything and it definitely said unlimited miles; the employee immediately went on line, booked me with another company and actually took me to another location to pick up a car. I rented the other car but can't stop telling everyone about the super customer service from thrift!!
Cons: Misleading ad! It said unlimited miles....you lied:(