Reviews for Budget in Naperville
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Aug 19 2017
Pros: Nice vehicle and friendly, helpful service.
Jun 27 2017
Cons: Although I had made a reservation more than a week in advance, when I showed up to pick up my car at 8 AM they did not have a vehicle available for me.
Sep 9 2016
Cons: Vehicle was not cleaned or washed.
Aug 24 2016
Really pissed off..............
Pros: Really pissed off............
Cons: The lady at the drop-off point was rude and seemed to be in a rip-off mood that day, as she first tried to charge us for a low inflated tire, then she tried to rip us for a slight graze at the side of the rear fender, luckily, since no inspection was carried out at the pick-up point, she could'nt book us for that, finally, she billed us a hefty hourly charge of $240, for bringing in the car late by 30 minutes saying that we were only allowed a 29 minute grace period. Being new in Toronto or in any new city, it should be appreciated that, finding the drop-off point through the morning rush hour to reach the Budget drop-off point which is in downtown area is an ordeal, and the grace period should consider this and extended to take this in to account. Anyway, Budget made a killing of $ 240 and lost a customer, as I will never ever go to them again, BTW , another customer was also booked on this account and they were last seen calling the Budget helpline, without getting any positive response or relief.