Reviews for Hertz in Naperville
- All reviews 100%
Jan 6 2017
Pros: The manger Afshin was a rockstar. Totally took care of me.
Dec 9 2016
Better rental options in the area with newer cars
Pros: Slightly cheaper
Cons: They didn't have my car type and then downgraded me instead of upgraded me. And then the car was an older model. I have used both car rental agencies across the street from them and had a much better experience.
Nov 24 2016
No car available!
Pros: They tried to call me to let me k ow car was not avaiable.
Cons: Why let some one book if no car is available.
Sep 13 2016
Not a great rental place
Cons: Took me an hour to get the rental vehicle and there were just 3 people in the line. The vehicle we rented was an SUV and expected Jeep Compass or similar but ended up with Jeep Renegade. The guy at the rental store said he wanted to get rid of Renegade from his location.