Guest Reviews
Overall Rating
7.4
Good
Based on 4,227 reviews
Cleanliness
8.1
Comfort
8.0
Pickup/Dropoff
7.8
Value for money
8.0
Budget car rental prices in North Syracuse
| Commercial | $42/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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8.0
Can’t reach customer service by phone
Pros: Friendly at checkout with a nice car and easy access for rental and return.
Cons: Tried for an hour to reach customer service and finally gave up after the runaround.
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6.8
Cons: Pick-up in the airport which was a mess due to reconstruction was confusing.
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3.6
Car reeked of cigarette smoke.
Pros: The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.
Cons: Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.
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2.0
Trying to charge me more than reserved price
Cons: They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating
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10.0
Pros: great counter person at both pick up and express drop off. very friendly and professional.
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2.0
Never again
Cons: Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.
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10.0
Very easy pick up and drop off
Pros: The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.
review from
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7.6
No Equipment at Car Dropoff
Pros: There was no equipment to check us out and print a receipt in Syracuse. Nice employees, but they couldn't do their job.
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8.0
Pros: Quick.
Cons: It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.
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10.0
Easy with great service at Syracuse airport.
Pros: Easy with polite good service
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6.8
Pros: The clerk that waited on me was extremely polite and solved my problem by renting me the smallest car available since my rental fee was increased by $130.00 due to a change in drop off location as explained next. I didn't change the location; Budget closed the office and didn't notify me. She then gave me an upgrade to the car I originally paid for.
Cons: I reserved a full size car 6 months ago with Pickup in Syracuse and Drop off in Mt. Sinai, NY. When I went to rent the car I was advised that the Mt. Sinai location closed in April of this year, yet no one advised me of this. To return the car in Medford, NY which is 10 miles from Mt. Sinai cost $130.00 additional. This is BS and there was no way to get the same rate. It took almost an hour to rent the car.
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10.0
At the return center
Pros: Efficient and friendly
review from
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10.0
Pros: great counter person at both pick up and express drop off. very friendly and professional.
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10.0
Very easy pick up and drop off
Pros: The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.
review from
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10.0
Easy with great service at Syracuse airport.
Pros: Easy with polite good service
review from
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10.0
At the return center
Pros: Efficient and friendly
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8.0
Can’t reach customer service by phone
Pros: Friendly at checkout with a nice car and easy access for rental and return.
Cons: Tried for an hour to reach customer service and finally gave up after the runaround.
review from
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6.8
Cons: Pick-up in the airport which was a mess due to reconstruction was confusing.
review from
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7.6
No Equipment at Car Dropoff
Pros: There was no equipment to check us out and print a receipt in Syracuse. Nice employees, but they couldn't do their job.
review from
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8.0
Pros: Quick.
Cons: It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.
review from
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6.8
Pros: The clerk that waited on me was extremely polite and solved my problem by renting me the smallest car available since my rental fee was increased by $130.00 due to a change in drop off location as explained next. I didn't change the location; Budget closed the office and didn't notify me. She then gave me an upgrade to the car I originally paid for.
Cons: I reserved a full size car 6 months ago with Pickup in Syracuse and Drop off in Mt. Sinai, NY. When I went to rent the car I was advised that the Mt. Sinai location closed in April of this year, yet no one advised me of this. To return the car in Medford, NY which is 10 miles from Mt. Sinai cost $130.00 additional. This is BS and there was no way to get the same rate. It took almost an hour to rent the car.
review from
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3.6
Car reeked of cigarette smoke.
Pros: The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.
Cons: Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.
review from
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2.0
Trying to charge me more than reserved price
Cons: They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating
review from
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2.0
Never again
Cons: Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.
review from
Where can I find Budget car rentals in North Syracuse?
1000 Col Eileen Collins Blvd, Budget car rentals
Address
1000 Col Eileen Collins BlvdPhone
+1 315 455 8287Top Tips For Renting a Car from Budget in North Syracuse
- Premium rental cars from Budget in North Syracuse are around 56% cheaper than other car types, on average
FAQs About Renting a Car From Budget in North Syracuse
What is the most popular rental car from Budget in North Syracuse?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Budget in North Syracuse.
How many car rental locations does Budget have in North Syracuse?
Budget has 1 rental location in North Syracuse. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Hancock Intl Airport (SYR)?
No (According to our data)
Does Budget offer shuttle or airport pick-up services from Hancock Intl Airport (SYR)?
Yes