Reviews for Budget in Port St. Lucie
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Aug 24 2017
Pros: I have driven a VW Jett's before, I actually liked the car a lot.
Cons: Made my reservation 2 weeks in advance. When I showed up I was told that the car was not ready, it would take 15 minutes. 20 minutes later I overheard them decide to give me the Jetta over whatever else they were going to provide. I finally had my paperwork and keys 30 minutes later. 15 minutes into our trip, fire ants started crawling out of the vents and from under the hood of the car. We battled the ants our entire trip. When I reported the ants to the woman checking the car back in, she didn't seem to care one way or another. She then advised me that I was late returning the car. I advised her that I called and extended my rental by a day, then she was able to locate the additional day. The hours of the Port Saint Lucie rental do not always meet my needs as they are only open for standard business hours, 8-6. I am not impressed with this location or the care of the vehicles, it is worth the extra 45 minute trip down South to deal with the PBI airport location which is always SUPER busy. I have had 3 personal rentals in the last 6 months with Budget and 3 with Hertz, at this point it is easier for me to deal with Hertz. This does not include the 28 business rentals that I have had to make so far this year. Very disappointed.
May 11 2017
Pros: Not much
Cons: Lady on phone both times pick up and drop off. Also don't like the fact we purchased insurance but it wasn't Budgets insurance
Dec 20 2016
Pros: Super friendly person behind the counter. In and out
Cons: Nothing. All great!!
Nov 22 2016
Pros: How easy it was to return the car
Cons: The cost, I found $90 for a less then 12 hour rental to be high.