Reviews for Budget in Providence
- All reviews 100%
Jun 24 2017
Great price, easy transaction
Pros: Helpful but fast and concise staff, upgraded though I was happy with price for original class.
Nov 26 2016
Pros: Good services
Sep 25 2016
Cons: Forced to use a smoking car. Employee at pick up location very rude.
Sep 14 2016
Great price great service
Pros: Once I contacted budget, they were super helpful about making sure I got the car from their downtown location but was able to return it at the airport location without additional cost. Budget, both the local office I went to on Eddy street, and the national location I called when I was fixing my reservation, went above and beyond to make sure I got the best rate and the car and arrangements that I needed.
Cons: It's not budget's fault, but the KAYAK site included rates and results different from what I was searching for. I was very specific that I wanted to pick up and return at the Providence airport (TF GREEN) ONLY, but I kept getting not only BOSTON LOGAN airport rentals in my search result, but also pricing for various locations all over Providence. That turned out to be so much cheaper in the long run ($145 vs $400, total) and that's peachy, but I only figured that out AFTER I already made the reservation. So, it all came out ok in the end, but it felt disconcerting and a little misleading/difficult to navigate.