8.0
Very friendly person talked to at the end of getting return. Didn’t realize we had usd pricing when booked forReviewed May 22 2023
review from![kayak]()
10.0
Excellent customer service. Nice car. Good price.Reviewed Mar 6 2023
review from![kayak]()
2.0
Budget did a bait and switch trying to rent me a small compact car when I had booked a compact suv. Had correct paperwork. They refused to honour the reservation wanting to charge me the same amount for a tiny car. I then rented a full size suv from National Car rental for $15 more instead!Reviewed Feb 17 2023
review from![kayak]()
10.0
I liked that they allowed me to change my drop off location without charging me. My plans had changed and Budget accommodated me.Reviewed Nov 2 2022
review from![kayak]()
10.0
We enjoyed our holiday, the car rental was great.Reviewed Aug 20 2022
review from![kayak]()
10.0
easy pick up at Victoria airport - friendly and efficient staff. Very easy location to get in/out. No issues with carReviewed Aug 8 2022
review from![kayak]()
10.0
Fast and friendly service. Options for a variety of vehicles were presented on pickup. Interactions on pickup and drop off for the vehicle were very efficient. Highly recommend.Reviewed Jul 11 2022
review from![kayak]()
10.0
Great experience !Reviewed Jul 7 2022
review from![kayak]()
10.0
Very helpful agents when departing with our rental from Victoria airport! Our rental car did not have the right kind of charger outlet for out cell phones ...agent suggested we buy an adapter and Budget would reduce our rental bill by the cost of the adapter. So great -- thanks so much, Budget!Reviewed Jun 16 2022
review from![kayak]()
6.0
person during pick-up told me one thing but at drop-off the story was different. eventually they apologized and gave me a discount but i had to fight about it after i had very sensitive hospital visit. it was painfulReviewed Oct 24 2021
review from![kayak]()
10.0
Don’t try to fix what’s not broken!Reviewed Sep 27 2021
review from![kayak]()
7.9
The pick up & drop off was quick and the rental booth was conveniently located near the baggage claim at the airport. The agents we dealt with both at pick up & drop off were great to deal with. The vehicle we received was as expected, clean and in great shape.Reviewed Sep 22 2021
review from![kayak]()