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Pros: Nothing

Cons: Delayed flight by several hours. When the replacement plane arrived, the crew had to leave for a replacement crew. We arrived in New York half a day after our scheduled original arrival.

Cons: The food can improve,what I heard n what I witnessed is not the same

Pros: Yes

Cons: I could have been notified earlier that my flight had been diverted to San Jose.

Pros: All smooth.

Cons: All okay

Pros: Yes

Cons: I could have been notified earlier that my flight had been diverted to San Jose.

Pros: Allowed some clearly intoxicated drunken (tourist, non-local) passenger to board, who proceeded to throw up. Got on my wife and some other passengers. All Alaska did was allow passenger to deplane while a clean-up crew spent over an hour de-grossing out the main cabin area. Unable to push back

Cons: Alaska should have allowed us to know the guy;s name, so we could sue him for the inconvenience. Alaska should have denied him boarding and sued him for the inconvenience/clean-up crew expense

Cons: Boarding can be little more faster

Pros: Makeup was on point!

Cons: The food can improve,what I heard n what I witnessed is not the same

Cons: Correct information about time of flight. I was told that the time of my flight hadn’t changed though I got several emails stating it did.

Pros: The flight was shorter than scheduled

Cons: One snappy and short attitude from an attendant

Pros: My seat was broken and didn’t recline on a red eye flight

Cons: My seat was broken and didn’t recline

Pros: Good food and beverage.

Cons: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Cons: Better food offerings

Cons: Middle seat. Big guys dont fit well there

Pros: Lots of leg room

Cons: on-time departure

Pros: Great service

Cons: Boarding confusion

Cons: Tarmac delays

Pros: Yes

Cons: I could have been notified earlier that my flight had been diverted to San Jose.

Pros: The plane was brand new!

Cons: Every time my husband and I fly our seats get changed from our original picks. I make sure the tickets are linked and they still move us. Very irritating not sitting together especially when you take the time to ensure it doesn't happen.

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Pros: newish aircraft, delta cabin beats other legacy carriers

Cons: gate announcements

Pros: Good food and beverage.

Cons: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Pros: Yes

Cons: I could have been notified earlier that my flight had been diverted to San Jose.

Pros: Seat didn’t stay in reclined position and didn’t recline all the way. No foot rest. Ridiculous for first class. Delayed flight. Almost no food. Bizarre entertainment system. They couldn’t find my frequent flier number to add it to my trip.

Cons: See above

Pros: Crew Polite

Cons: More room seats operational didn’t recline

Cons: Didnt have entertainment on app on the flight from Seattle to Spokane

Pros: Crew was friendly

Cons: The boarding process was rough and haphazard

Pros: The crew did their best to deal with delay.

Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Pros: Not much

Cons: Being on time. Trapped in plane for 2 hours

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Pros: On time departure

Cons: My seat didn’t lay back

Cons: It was poor flight took off late and it arrived in Las Vegas late I miss my connection connecting flight the put on a different airlines got in late miss my ride and now I'm stranded at the airport

Pros: The crew was very friendly.

Cons: I can’t think of anything

Pros: Bryan was my steward on flight 1402 from Seattle to Portland and he was so kind and helpful. Will fly again just because of him.

Cons: Flight got cancelled. Still not to Vancouver. Wasted a whole day traveling, about 19 hours due to delay, canceling and try to get rebooked. West Jet does not run on time.

Pros: All good and short flight

Pros: Crew was great.

Cons: Communication as to why we were promoted to premier seats and service.

Pros: yes every thing was good..

Pros: Crew was nice

Cons: All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens

Cons: Took forever to wait in line to board this relatively small plane.

Pros: Amazing crew and food and entertainment selection!

Cons: Honestly nothing it was perfect

Pros: Nothing I couldn’t get this flight because of the delay of the previous one

Cons: The company could have hold it knowing there were travellers on connection. If not, knowing that they were no flight before the next day they could have prepare hotel booking for us because all hotels were full at midnight when we finally could get there.

Cons: Alaska airlines delayed the flights by at least an hour both ways SFO-Newark. The Alaska terminal at Newark is a very poor experience.

Pros: Crew were are polite and had warm hospitality.

Pros: My seat was broken and didn’t recline on a red eye flight

Cons: My seat was broken and didn’t recline

Pros: Wish there were blankets available

Pros: The crew was excellent.

Pros: The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left.

Pros: Great crew, easy process overall

Cons: Make 1st class cheaper and give free wifi!

Pros: Great crew.

Cons: More food choices, but what we had was good.

Pros: Great service

Cons: Boarding confusion

Pros: Crew was so helpful and nice!

Cons: Better entertainment options and food options

Pros: Crew Polite

Cons: More room seats operational didn’t recline

Pros: Not impressed and we are card holders

Cons: They wouldn’t let passengers by after using restroom . I stood for at least a half hour as I also have RA , Lupus , and 5 herniated discs . I’m confused as to why they won’t accommodate customers using restrooms

Pros: I like the comfortable seats and the entertainment feature found on every seat.

Cons: Not much. Delta is superior

Pros: It’s nice to be in a plane fitted with modern conveniences. Great entertainment options.

Cons: I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover.

Pros: pilot was great... made the landing at key west seem easy!

Cons: Flight attendants seemed to really like their jobs!

Cons: We weren't alerted there was a chance of delays. Over two hours late.