Guest Reviews
Overall Rating
7.0
Good
Based on 28 reviews
Cleanliness
6.8
Comfort
7.2
Pickup/Dropoff
7.2
Value for money
7.1
Budget car rental prices in Worcester
| Economy | $24/day | |
| Compact | $30/day | |
| Intermediate | $26/day | |
| Standard | $31/day | |
| Full-size | $31/day | |
| SUV | $54/day | |
| Minivan | $89/day | |
| Premium | $46/day | |
| Luxury | $91/day | |
| Van | $82/day |
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
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2.0
Pros: Nothing - I was unable to make the rental because the hours of the rental car location were a lie.
Cons: The online hours listed for Budget Car Rental say it is open until 7 pm. However, when I arrived at 4 pm, there were no employees there. I waited for an hour, but no one showed up. I called the location, & it said "all of our employees are busy" - the store hours are a lie.
review from
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8.4
Pros: Easy pick up, nice car.
Cons: There was no one at the counter mid-afternoon to receive my car. I waited for 20 minutes and then left my Budget key in the dropbox even though the box was only marked for Avis, not Budget.
review from
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4.0
Smiling Can’t Hurt That Much
Pros: Ease of dropping off the car. Simply pulled into the lot adjacent to the terminal, parked, and dropped keys at counter.
Cons: The agent’s attitude when I mentioned that I was expecting a discount for returning the vehicle with more gasoline then when I picked it up. He immediately said that was not possible; even though, I was told differently by a Budget representative when I called the company’s customer service line earlier in the day. He also did not seem interested in my concerns regarding the cleanliness of the vehicle I noticed shortly after picking up the vehicle.
review from
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2.0
Unable to drive the car
Pros: Nothing
Cons: The car given to me had very bad brakes and I was unable to drive the car. I took it back the next morning and they refused to give me a full refund for the car. It wasn't even the car I had intended to rent! The service was horrible at the counter and they didn't even have the car I wanted to rent. The customer sevice with Budget has been awful. I am still fighting to get my refund for the one day I did not even drive the car!!!
review from
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9.2
Cons: N/A
review from
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2.0
Wrong smelly car
Cons: The car we ordered was not there. We were given a car that was smaller and smelled very badly of smoke. Called everyday to replace it and budget never had a replacement.
review from
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8.4
Pros: Easy drop off procedure.
review from
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10.0
Pros: Great customer service! Car was clean inside and out!
review from
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10.0
Pros: There where very friendly and helpful Laurie martel
review from
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5.6
Billing problem
Pros: The cas was fine
Cons: I was charge 2 days instead of 1. The manager in the dropoff office couldn't modifie the bill. I had to waste my time calling the customer service. They finally confirmed me that they will modifie the boll, but I still do not have a written confirmation
review from
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6.0
Pros: Desk staff; Ease of pickup and return
Cons: Car was dirty; No car manual; Disliked the car model (Ford Escape)
review from
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2.0
Pros: Nothing - I was unable to make the rental because the hours of the rental car location were a lie.
Cons: The online hours listed for Budget Car Rental say it is open until 7 pm. However, when I arrived at 4 pm, there were no employees there. I waited for an hour, but no one showed up. I called the location, & it said "all of our employees are busy" - the store hours are a lie.
review from
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4.0
Smiling Can’t Hurt That Much
Pros: Ease of dropping off the car. Simply pulled into the lot adjacent to the terminal, parked, and dropped keys at counter.
Cons: The agent’s attitude when I mentioned that I was expecting a discount for returning the vehicle with more gasoline then when I picked it up. He immediately said that was not possible; even though, I was told differently by a Budget representative when I called the company’s customer service line earlier in the day. He also did not seem interested in my concerns regarding the cleanliness of the vehicle I noticed shortly after picking up the vehicle.
review from
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2.0
Unable to drive the car
Pros: Nothing
Cons: The car given to me had very bad brakes and I was unable to drive the car. I took it back the next morning and they refused to give me a full refund for the car. It wasn't even the car I had intended to rent! The service was horrible at the counter and they didn't even have the car I wanted to rent. The customer sevice with Budget has been awful. I am still fighting to get my refund for the one day I did not even drive the car!!!
review from
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2.0
Wrong smelly car
Cons: The car we ordered was not there. We were given a car that was smaller and smelled very badly of smoke. Called everyday to replace it and budget never had a replacement.
review from
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5.6
Billing problem
Pros: The cas was fine
Cons: I was charge 2 days instead of 1. The manager in the dropoff office couldn't modifie the bill. I had to waste my time calling the customer service. They finally confirmed me that they will modifie the boll, but I still do not have a written confirmation
review from
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6.0
Pros: Desk staff; Ease of pickup and return
Cons: Car was dirty; No car manual; Disliked the car model (Ford Escape)
review from
Other suppliers in Worcester scored
Where can I find Budget car rentals in Worcester?
241 Grove Street, Budget car rentals
Address
241 Grove StreetPhone
+1 508 890 0955Top Tips For Renting a Car from Budget in Worcester
- 25% of our users found rental cars from Budget in Worcester for $60 or less
- Book your rental car from Worcester in Budget at least 8 weeks before your trip in order to get a below-average price
- Mini rental cars from Budget in Worcester are around 38% cheaper than other car types, on average
FAQs About Renting a Car From Budget in Worcester
How much does it cost to rent a car from Budget in Worcester?
On average a rental car from Budget in Worcester costs $83 per day.
What is the most popular rental car from Budget in Worcester?
Compact (Ford Focus or similar) is the most frequently booked rental car type from Budget in Worcester.
How many car rental locations does Budget have in Worcester?
Budget has 2 rental locations in Worcester. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Logan Intl Airport (BOS)?
Yes
Does Budget offer shuttle or airport pick-up services from Logan Intl Airport (BOS)?
Yes