Reviews for Enterprise in Worcester
- All reviews 100%
Mar 10 2017
They gave my car away but they made it up to me
Pros: I was late for my reservation so they assumed I wasn't coming and thus gave away my car. However, they got me a new car and upgraded me for the inconvenience so it wasn't too bad. Maybe next time just shoot the customer a phone call to make sure they're not coming.
Feb 27 2017
Friendly customer service
Pros: the staff was helpful picking me up and then bringing me back home. Very courteous and friendly.
Jan 13 2017
Good Rental experience.
Pros: Friendly helpful staff. Nice clean car.
Cons: Why do they have to type for 10 minutes to enter a rental. The system should make the process quicker.
Oct 20 2016
Cons: I asked for an intermediate size vehicle, because parknig is so tight at my destination. When I arrived, I was told I could take a pick-up truck or a van, or I could wait for an hour to be taken to an alternate location.