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View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.
Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced. Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.
Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning. Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.
Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.
approximate to airport, clearn & staff was helpfull lobby was extremely hot and humid, restaurant was ok... food not so great.
Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good. The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.
Clean and great breakfast
The room was clean and nice. There was a full breakfast in the morning and the pool was great. I didn't like the fact that the air would shut off after you left the room. It was hot when we came back in and took a while to cool down
Plenty of towels,fan in bathroom,fridge and microwave worked properly and coffee available 24/7...maybe I should have rated the hotel a little bit higher.. also .staff was very pleasant. Even though we were on the top floor it still was a little noisy....I've stayed at all the other three hotels in that immediate area and this was the best...probably stay there again in the future....
Spacious Hard to move around when sleeper sofa was out
Hotel was clean and the staff was friendly Disappointed it didn't have a hot tub but the pool area was very nice.
This guest did not leave comments about this hotel.
Breakfast is good. One of the staff was very professional, helpful and customer oriented. Most Rooms don't have kitchens don't belief the photos Another staff member at the check in time was very unprofessional at the check out time she almost denied giving us a receipt. She gave us a small room and she was difficult to deal with. The wall and floors are very thin/ noise.
Up to date, clean, big room; one of the nicest 2 1/2 stars I've ever stayed at.
This guest did not leave comments about this hotel.
It was clean and comfortable. The walls are paper thin. I could hear people slamming doors and stomping around all night.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Room was very clean, bathroom was nice. The breakfast was ok. Would have liked a mini fridge in the room. The Ice/Vending room is EXTREMELY HOT AND LOUD.
Hotel was very nice, plenty of restaurants nearby. Room was clean and halls were relatively quiet for having a bunch of teens there for a swim meet. Would definitely stay here again.
Staff was extremely friendly and did all possible to make you feel welcome
Clean room, elegant and nicely detailed interiors, the generous hot breakfast selection and its proximity to shopping district.
The room was very clean, everything looks new. very quite , close to shopping area.
It was close to the event we were going to and we hoped for a relaxing evening with our teenage children going swimming, but that didn't happen. The bathroom had mold around the tub and the beds sagged and were very uncomfortable. The hotel advertised that it had a pool and pillow-top beds and it did not.
Very nice for early morning flight. Staff was friendly and helpful.
A heavenly oasis conveniently located Absolutely nothing - it was fabulous!
Comfortable, quiet, accessible to airport Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.
Airport location Nothing
Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!
Room is clean
Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful. Everything was fine.
Clean and comfortable There was no shampoo & only one pack of regular coffee
convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan. faucets and knobs in tub were loose and almost falling off.
The hotel us clean and comfortable. Large room for the price. The hotel is a little dated. It's seen a lot of customers. Reasonable care has been made to keep the property up, but, like age lines, it's age shows through.
Very thin walls.
Rooms and beds were very comfortable. The hotel has character and is located close to Dearborn and Detroit attractions. Could have had more TV channels.
Clean and comfortable. Nice neighborhood
First class amenities. Excellent staff. 50 inch HD tv
The rooms and decor were a lot from than you would expect from a Best Western. The restaurant was great! My kids had pizza in the room every night.0
It was clean and quiet. The room was adequate size and bed was queen. Staff curtious. Resturant convenient and waitress, Brandi, helpfull and a good server. No problems.
Located right off freeway. For vacation this hotel is okay for business trip I would not recommend. Bed was comfortable. Very small room, no desk only a round table with a chair that was not adjustable. The blow dryer was attached to a wall outside of the bathroom (long cord but only reach to part of the bathroom, if you were right handed you had to almost stand in the bathroom doorway to use it with a decent mirror) and the bathroom was extremely tight. Overall the room was very dark.
Friendly staff, good value for the money, allows dogs
Proximity to area attractions, good restaurant on site, reasonable rates, friendly staff. Not much of a selection of TV channels, lots of noisy teenagers at the time of our stay due to a hockey tournament, no free breakfast.
courteous staff, clean room, comfortable bed, fast an reliable wifi dated furnishings very limited TV channel selection location is less than ideal
One of the best Best Western I've been to. Staff was great and really helpful. Loved the O'Henry restaurant on site. Easy to find and extremely convenient to all points of interest we had on our schedule to see.
Pretty much everything.......the front desk was on task for check in(it was Halloween and they were dressed for it and shared the candy); being a single traveler I was given a second floor room which made me very comfortable and did not have to request it. Room was great; clean, comfortable. Special treat: restaurant/bar, Sweet Lorraine's with a very good breakfast buffet. I booked for a great rate and figured I was really in for a cheap night place: wrong. It was nothing but a good feeling from the minute I walked in.
1) Good location; attached to the shopping mall 2) Ana the porter was very accomodating/helpful 3) Pool and Spa were warm and clean 1) Heating/AC unit was noisy; blew cold before warming. 2) Reading light above bed was not working (right side) 3) Refrigerator in room was missing (porter brought one). 4) Breakfast was available but not included in price (as booked) 5) WiFi was available but not included in price (as booked)
Food at Restaurant in Lobby much better than typical hotel Old/Tired facility easily visible beneath/behind the the skin deep cosmetic updates. -Small concierge lounge
My husband and I stayed one night. It seemed pretty clean and the bed was comfortable. Near Dave and Busters and some restaurants. Breakfast at the hotel was better than typical (but it's not included in the price.) The decor is a little dated, and the rooms could use a little more sound proofing. We heard some kids yelling in the hall at one point, but other than that it was quiet. It's supposed to be smoke free, however our hallway smelled like someone was smoking. Luckily, the room did not smell like smoke at all.
Very clean, great friendly and helpful staff. Rooms were on small side.
A receptionist was not kind. She needs to learn basic manners to say hi or thank you.
They don't tell you that they are going to charge your credit card for more then what the room is and they you have to wait 3-5 days for your money back. I'm still waiting for my money
It was clean and they adjusted my room to a double bed because they had no single bed rooms left even tho' that's what I had reserved. This was at no additional coast. Needs a good paint job around the balcony and the cement steps to the second floor needs to be cleaned because of stains.
staff was very nice and helpful please clean windows please ensure last tenants belongings are removed from room, both drawers were full of someone else's cloths
I especially liked the breakfast room. The staff were absolutely incredible. I will recommend Days Inn Canton to everyone! I could not have had a better stay, except for.... ... the toilet paper.
Great pool and very friendly staff. Definitely a very quirky hotel but a nice place to stay. I paid for a room that did NOT overlook the pool, however the staff "upgraded" us to a pool-side room. This would have been great but there was a 40th birthday party going on all day and well into the evening. The adults at the party were very clean and courteous but their kids, who played in the pool for 10 straight hours, were extremely loud. It made it impossible to nap during the day, and the next morning I was awoken by the sound of the kids playing in the pool again at 8am.
Decent place to stay and staff is very nice, but being more expensive than the other hotels in the area, I thought it'd have more to offer. Very tiny bathroom, pretty run down looking
Staff was great Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.
The pool view. The noise and the staff's attitude.
Loved the restaurant and the staff. When my son booked the room the info stated there was a free breakfast but there wasn't.
location It seemed like they they partially renovated but did not really want to spend the money to do the job right. So the lobby looks nice and modern but the rooms were just ok, and certain features (for example the bathrooms) were not renovated and appeared sort of dingy.
I liked the fact that although I arrived earlier than I had expected I was still able to check in to my room. I did not like the fact that there were no smoking rooms available.
Lunch included - plus staff was very nice Could not see outside through window from room. Room carpet on floor etc a bit old. Not the newest standard.
Location to Detroit airport. Very little outside noise. Could have been because hotel was almost empty. Poor help. Room key did not work had to go back twice. Got stuck outside the hotel and had to walk completely around. AC controls did not function correctly. Unit was flashing low battery. could not use the auto function on the thermostat. So the fan never shut off and it was loud.Bathroom counter was so low it was almost not usable. Pool was under repair. Employees just didn't seem to care. Continental breakfast left a lot to be desired.
super convenient to spend a night here before flying out of DTW, the shuttle left every 15 mins. my girlfriend and i enjoyed the overall layout of the place, and wished we could've stayed longer to enjoy the complimentary breakfast. would definitely stay here again hardly anything at all.
Location of the hotel. Bar employees Condition of the room.
It was a very positive experience. Great beds and well informed, friendly staff. Nothing...all was well.
Great restaurant and comfy bedding. No bath tub to bathe my child? Very inconvenient.
Very quiet location. The room was spotless. The evening staff was not very helpful. This did not take away from the overall experience.
The location was great and our room was very clean. The Smoke Detectors on our floor were falling out of the ceiling. The girl that checked us in didn't know the area, and couldn't give us any advise or help on finding a place to go for dinner.
Our room had an air conditioner that didn't work and a leaking ceiling with a full bucket of dirty water under it. The room should have never been rented to anyone. They did move us to another room whe we asked.
For an early morning flight this is a fine location - return the rental car at night, sleep and shuttle to the airport in the early morning. Functional and Efficient. The restaurant needs an update...
Very comfortable beds and the rooms were pretty clean. It was under construction, the breakfast area was a mess, cold breakfast only, my fiance got sick from an allergic reaction to something in the sheets.
Employees were fantastic. The beds were rock hard. needs some remodeling. its very outdated.
Cheapish Old and grungy feeling to the place
Counter staff were nice, check-in went smooth, and the price was decent. The hotel (which was in the middle of an EXTREMELY messy remodel) literally looked like something out of a war zone. It was hands down the grossest, messiest construction site I have ever seen. There was rubble everywhere, mountains of large chopped down trees piled up outside, paint and stucco every where. It was completely absurd to be running a remodel in an operating hotel that looked like that. The rooms themselves were ok, but many things were out of place, room numbers were taped to the wall beside the doors and it just felt off. I am not usually picky about the 3-4 dozen hotel/motels I stay in each year, but this one was ridiculous.
There was nothing redeemable about this Days Inn except for the fact that they had a room for us to stay in We had called prior to booking ahead about whether cats were allowed in the hotel. (We are moving cross country with our cat). They said yes, so we booked our hotel room with them. When I called the day of our flight to let them know we would be arriving late with our cat (our flight was delayed 5 hours), the woman on the phone yelled at me that the hotel has a no cat policy. However, on the Days Inn website, the hotel is listed as pet-friendly. They made an exception for us but I was surprised at the reaction of the front desk person on the phone.
the flat screen tvs and the beds were nice That not every room had a fridge and microwave
Great service at front desk. Clean room and nicely renovated. Because construction was going on it did not look very appealing when pulling in for first time. A little noisy at times.
Convenienve to Detroit Metro Airport
quiet , peaceful
Loved the location and low price. The hotel was close. Clean place to stay right by the airport that was a good deal at the last minute. No need to spend more at other spots.
The value of the price I paid and the cleaniness of the hotel were fantastic
The location was very good. The check in and out was easy. The television remote was not programmed and although the clerk said she would send someone to fix it, he never came.
Clean, comfortable room....hastle free for seniors. easy access to our car for loading luggage. Good continental breakfast. Everything was good.
Ample, clean rooms, friendly staff, perfect location to University of Michigan North Campus. Fair continental breakfast and competitive price. Nothing.
Pricing was appealing limited breakfast staff was not very attentive- rude abrupt at check in
Inexpensive and clean. Friendly, helpful staff. Free breakfast. Reasonably quiet despite being full. We did have to wait for the breakfast area to clear before we could get anywhere near it. Two separate sports teams (a volleyball and a swim team) had all their groups eating at 8am.
It was clean and staff was nice Our room was given to someone else. We were tired and it was frustrating to have a delay in getting a room. The desk clerk was very nice and apologetic for the situation. The Inn was very clean and nicely decorated, but the traffic noise was such that it interrupted our sleep
It was perfect for me...from size of room to amenities to location, including price...very clean...staff very friendly & helpful. There were no problems/issues. My reservation was made on line and check-in/check-out was quick & smooth. I'd recommend this place to everyone.
Location and price If it wasn't for the signs I would not know where the front entrance was. breakfast was not good. Exterior doors did not open with room key. My room door had trouble closing all the way. King size bed had small pillows.
Nothing. Being locked out of my room for 3 hours till 1am.
Location and price Could have been cleaner and many of the electrical outlets didn't work.
Carpet very dirty, chairs very dirty. They need to wash these items. Doors very hard to open / close.
Location Not a favorite
Outside pool was nice Bed spread had what looked like urine and feces stains on it. Shower had little hairs in it. Not clean! Staff was friendly but not enough staff. Waited 25 minutes to check out
It was fairly clean and accommodating. There was construction next door which took up more than half of the parking lot and closed all but one automobile entrance into the hotel. I had to park VERY far away in a neighboring fast food lot and carry all of my work equipment through both lots.
this was not a hotel but a motel. Entrances to rooms outside. The picture it showed online were not the actual pictures of all rooms. yes, the advertisement was deceiving and rooms weren't clean. the restroom was inoperable. We checked out as soon as we seen the room. I wouldn't list this motel on your site. The rating was deceiving.I have never stayed in a Baymont in this condition!
This is not 3 star hotel ! Rooms are small , outside entry and construction on a new hotel next door wakes you up at 7am. Not good experience !
location & price No one made the bed or cleaned the room during my 2 day stay. When mentioned at check out there was no apology or response.
Bed was good - stayed one night. Good for one or two night stay near food, gas and highway. Bathroom not very clean - hair on floor and tub.
staff was friendly and accommodating. It was clean even though it was an older hotel. Our toilet leaked, but maintenance came and looked at as soon as we reported it.
Loved the hot tub and the spacious room. Pool was kind of small and there was a couple of rust stains on the ceiling and what looked like an old gum stain on the little bench in the room.
Was glad to save money with The free breakfast &The pool was good to give The kids something TO Do.
room was spacious and clean. toilet had some issues. The front desk lady was very nice but a little scattered.
the people were great location
Pool, spa, breakfast, surrounding area. 3 people travelling. 2 parents, 1 child. Asked for two double beds. Got 1 king. Had to add a cot, no charge, but not as comfy as a bed.
located right off the freeway
The breakfast was good. The pool was nice and we were able to get a late checkout. The bottom of the bathtub was very rough for a bather. Probably nice for someone showering though. It was like sandpaper.
The room we had was very large. The only thing I didnt like,was that they made us put down a deposit of $50. They actually put the $50 out of our account and didn't replace it until three days later.
Your public area was welcoming, warm, and spacious. During our down time, we were able to hang out here, play card games, chat, and relax! Your swimming pool was warm enough for the kids to romp around in and not get too chilled. There was a minor bathroom malfunction where the toilet was leaking. Yikes.
The decor was really nice and modern, the room had a lot of good amenities for the star level. Though the decor was really nice the hotel is in need of some renovation the room bordered on shabby. The hotel needs a face lift.
I found the staff to be exceptional- (particularly the front desk staff on evenings.) All staff I met were very curteous, friendly, and ready to help with anything I needed. Nothing comes to mind.
This guest did not leave comments about this hotel.
Very easy check in and check out process. Friendly staff. Loved the decor of the hotel. The room was great and the bed was comfortable.
It was a very clean, well kept hotel. But the fire alarm went off at 6:30 am and we stood outside for an hour before being allowed to go back inside. No compensation was given for this major inconvenience.
This was our 3rd stay at this hotel. Hotel experiences typically reflects it's local leadership. Each time we return because the hotel personnel are so courteous and professional. Never experienced an untoward event. Hotel staff. Professional and courteous.
Everything was up st standard
Excellent choice for my stay No free wifi
VERY friendly staff. The night clerk Jonathan was wonderful on the phone and very pleasant when we arrived. Although the noise didn't last long, you could hear anyone in the hall when they went by talking. Price didn't include breakfast unless you paid extra.
Everything was great! The bathroom was a little too close together and the beds were a little hard, but the pillows almost made up for it!
Quiet, clean, spacious. Staff is friendly and helpful. Pool area and hot tub are nice. Great location. Pool could be 2 degrees warmer. Mattress was feeling a little old and springy.
This is a great place to stay
The friendly approach of your staff in all our question, the perfect organization and the very great support gave to my wife to support her for transport from Hotel to the main city and viceversa. We were very satisfied. We would like to suggest to you to have more adapter for the International power standard at disposal in the receiption.
Very friendly reception,good clean rooms.Staff very helpfull,food adequate but not great. Location good
Everything was perfect! No complaints! From start to finish, just perfect