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The staff were particularly helpful and friendly. Having a pianist playing at breakfast was a very nice touch
They upgraded us to a loft and the staff were very accomodating. I know it was no the hotels problem, but starting early Sunday morning and crane was busy being anchored at 9 Dorp Street for a generator to be hoisted onto the roof of the building. It was extremely noisy and disturbing. The sound proofing of the room is not very good either, making the main road below very audible and once again disturbing.
The rooms are clean, and well supplied with knickknacks if you'd like to spend that kind of money on drinks and snacks. I was disappointed that I was given a room with a single queen size bed. I'd ask for a double bed, which I thought would mean two separate beds. When I checked in with my daughter, I was disappointed that the front desk told me I should've asked for twin beds. There was no option on their website for twin beds. There was an option for two adults which I interpreted as double beds, since that was an option.
size of room, location, very competitive price, excellent restaurant attached
Good hotel that offers value for money A little too far from the waterfront. Taxi's arranged by the hotel are far more expensive than those that can be self organised.
breakfast, Butcher's Grill & parking
Relaxed but better class
Friendly staff and comfortable rooms with all the ammenities.Good location.
we were upgraded to a Loft Apartment
Very close to the V & A waterfront which is a gateway to lots of tours etc.... I was only there for one night.
Very good location, just 15 minute walk to the Waterfront and 3 minutes to Long street. In room safe stopped working and even after the supposed fixing it didn't work properly. The internet connection is bit too expensive.
Very central location and just 1/2 km from the Civic Centre if you are flying, cost one way R50-00 per person. A small quantity of dishwashing power and liquid detergent could have been supplied.
Location, the size of the room and lounge room Problems with wireless seemed never ending. Little things like salt n pepper, some dishwashing liquid should be provided. If you stay for a night or two, is it worth going outside looking for some salt? I know it's cheap but I didn't have the time.
Good value for the size of the room. Good for downtown business location. Breakfast was poor. Reception calling up on staff to check on room as you check out felt disrespectful to a paying guest. Was poorly handled. Was marketed as a waterfront hotel, it is not a waterfront hotel.
Staff superb, rooms excellent - perfect distance from conference centre. A longer flex on the iron would be good !!!!!!!
The apartments are beautifully appointed N/A
Privacy, Easy smooth booking, check-in/out. Centrally located. The rooms are modern and clean Lack of basic kitchen items such as a dishcloth, salt & pepper & dish washing liquid.
The room was very spacious and clean, the decor was modern, and the staff was helpful. The fact that there was no free internet or gym or pool facilities but was advertised during booking. However I was there on business so I did not need it.
The size of the suite with enough windows to open and let the light in The staff seems untrained. There were only 2 clothes hangers each of us and after asking 3 times for more hangers, we finally got a few on the third day. On the Saturday morning the cleaning lady was knocking on our door at 8.30, telling us she wants to clean the room now. There is also no dressing table or full length mirror in this very spacious room.
Spacious room Parking is terrible. it is badly designed.
Very good location. Great rooms and service!
spacious accommodation poor kitchen utensils
Didn't like additional pay for parking and sometimes there wasn't enough parking spaces.
Close to conference centre, affordable off street parking, free internet, nice breakfast buffet, quiet room. One international power point provided. Some obvious missing features -- no iron in the rooms, no soap or moisturiser, and yet premium international prices for a Cape Town location. The internet required daily renewed login which was a little annoying. Twin-share room was rather small, only ~25 cm between the beds. Only one chair in the room. Only total two spare power points. Our water bottle kept disappearing and re-appearing depending on the day.
The lights wouldn't and air conditioner wouldn't work even with the key card
The hotel is 5 minutes from the conference site where our conference is held. This is what I like the most as walking in Cape Town is not extremely safe after dark. It is not close to many attractions but it was okay for me. Other than that, services and staffs are reasonable. I did not get a chance to stay at other hotels in Cape Town so I can't make a fair comparison.
The service was great. Nice people....Good location. They have a free shuttle service for a 3km radius. The Rbg grill restaurant and the one one the roof had some great tasting food on the menu. We were in room 505. The toilet had a bad odour. Additionally, the A/C wasn't working on the first day but we didnt worry much because it was cold outside. They fixed the A/C on the second day but it again stopped working on the last night of our stay.
Initial impressions was one of apprehension as I had to ask to be helped. Otherwise the staff was very helpful and displayed a level of professionalism Nothing
Location, reception staff Breakfast takes long, Indian tea which should be available take longer than everything same for Indian menu not available immediately
Wonderful, friendly, helpful staff Dinner at the Mint restaurant was only ok
Breakfast was excellent, and the staff is amazing, particularly the concierge. Bathrooms have windows to the bedrooms above the tub... why?
Location is perfect for the full Cape Town experience and staff could not have been more helpful or friendly. Rooms are very comfortable and clean and hotel felt very safe. They also have a sister beach club at Camps Bay which is complimentary and a fantastic added bonus to an already superb hotel and holiday experience
The staff was very helpful. The breakfast was good. Service excellent. Good value for money. The WiFi in the room was down the entire time. Hotel did, however, make internet available in common room available. Bathroom satisfactory, but detail to cleaning would be helpful (grouting and shower areas).
Hotel has a modern decor and is clean. Breakfast is good and wifi worked well in the room. Price was reasonable for the quality. Bed was comfortable. The room was tiny but maybe I had a special price and got the small room. The room was prepay and I had to do a special credit card form (or wire transfer) to pay in advance.
Great location, great service and free wi-fi througoht the hotel. Nothing.
I was given a room which was very small. Hardly any space to keep the luggage.There were problems in the bathroom.Wash basin was blocked, There was a leak.Only on last day of my stay I was given an another room
efficient staff, excellent breakfast und dinner we booked 4 twin rooms not double rooms
it was good even though i thought , it was expensive. it was not made clear during booking that price goes up on weekdays breakfast was same everyday
location, service, food
Very friedly staff. The upgraded rooms are well appointed. City hotel, good for business. Excellent breakfast and room service
Very nice hotel in City Bowl Breakfast for a child was extra ZAR 75 although he hardly ate anything.
Sense of security Slow lifts.
Superb quality accommodation in an ideal central location in Cape Town
Rooms are beautiful with fantastic views. Gym access was great. WiFi was TERRIBLE!!!! If you need reliable internet access, this is not the place, the signal is poor, access is difficult and limited. If this was corrected, Madela Rhodes would be a superb hotel.
Very comfortable with gym facilities The shower in the studio apartment W503 messes on the floor when taking a shower.
The friendly disposition of staff, especially Thembi and Zanele in restaurant. Mary from housekeeping none
Apartment with kitchen Everything nearby shuts down early, not the most inviting area to walk around after dark
Stunning building and proximity to many attractions in Cape Town, including Company Gardens, Parliament, St. George's Cathedral, Greenmarket Square, etc. Apartment-style is very suitable for family travel. En-suite bathrooms in each of the 2 bedrooms is very convenient and also private enough for the adults, as both were well separated. Guest Loo - what a luxury to have, and the hotel made no hassle of guests in the apartment with you. Staff were accommodating and kind. The state of cleanliness left much to be desired. You have all these great facilities, but when you travelling with small children, you do not want them rolling around on scuffed floors and dirty carpets, nor touching dirty chairs, etc. Throw-up from a previous stay was regurgitated by one of the many basins in the apartment, and never used again. That was disappointing. They do need some assistance with housekeeping, but I found that to be a problem in restaurants as well in Cape Town. Hope that it gets better. The facilities in this apartment do make up for the lack of attention to details, though.
Apartment hotel room was large and fully equipped for extended stays and had an excellent location close to eateries and clubs and added plus a great view of Table Mountain.
We had a huge flat with an excellent view an the table mountain. Very well situated and good price ( we were there in august 2010).
Hotel was excellent,staff were very friendly an helpfull.Facillities were superb.Had a great time at the hotel
Very convenient central location for sightseeing and shopping. Well equipped rooms - loads of space and comfortable furnishings. Good choice of places to eat nearby. Extremely helpful and courteous staff ... after check-out, we requested somewhere to store/re-pack luggage and to shower and change before a late evening flight, and we were kindly allowed this facility at no extra charge. Nothing.
very comfortable child friendly had to use two lifts to get to breakfast
The location was very good and the rooms themselves were really nice. It felt like a spacious 1 bedroom/studio apartment and it was awesome to have a kitchen (although we intended to use it we didn't, the restaurants are great and affordable) The WIFI connection is very slow. This seems to be an issue in South Africa at times, but it was incredibly bad at times. It would take several minutes just to load e-mail. Also, there was no fitness center there. We were given cards to go to a local gym around the corner, we did that one day and then one of the security staff told me they had made a mistake and we weren't allowed. I asked other members at the front desk later, they had no idea of this policy change. In all, I was disappointed there was no fitness center there, felt a little misleading.
Staff were excellent. 4 star hotel with 5 star service.
Excellent service, wonderful colonial style, great position, superb breakfast, outstanding staff... what else???
Amazing boutique hotel, great central location, friendly staff and tasty breakfast.
Casual yet clean efficient =- very beautifully decorated Only suggestion would be to increase wireless signal strength
Staff could not have been more friendly and helpful the whole time we were there. Very convenient with several restaurants in the courtyard adjacent.
Best hotel ever stayed at
The welcoming atmosphere is wonderful. The staff are very helpful and the location, close to a number of very good restaurants and within walking distance of the city centre attractions, makes this hotel an excellent choice.
Interior decor of the hotel and the room was very special, and courtyard restaurant is fantastic and has a great romantic atmosphere. The rooftop has a nice jaccuzzi. The location is great, easy access to table mountain from there. Breakfast was very good. The only downside was that the hotel was on a busy road and so we could hear the cars going past at night especially at the weekend.
Outstanding service, excellent location, rooms were unique, room booked was spacious
Comfortable and beautiful, the staff is friendly and enthusiastically helpful.
This gorgeous boutique property in Cape Town's CBD provides everything a traveler would want while visiting CT - perfect location, amazing rooms and service that is above and beyond! The staff here is amazing. The airline lost my luggage and they went out of their way to locate it and when it arrived water-logged, arranged for cleaning. They anticipated my every need, often before I did. This is not only a stand-out hotel in Cape Town, it is one of the best in the world!
Staff are efficient and friendly, go out of their way to ensure you have a great stay. Outstanding in quality and service. No complaints or issues.
Stephanie - the check-in / front desk staff was very helpful in offering advice on activities to do, how to do it cheaply and the best means of getting around Cape Town. The rest of staff were also very helpful and friendly. The free breakfast was excellent quality and tasty. Location: close to the yellow bus stop on the hop on hop off tour which made it easy to get around Cape Town.
Excellent location, walkable to most major attractions. Freindly staff no issues with early and late check in/out.
we enjoyed the stay in the trailers on the roof for two nights, just not the place to take kids. No privacy. parties till late. Targeted for age group 18- 25 years age group. very loud and hectic. But a great experience. the bed was too small in the afro punk trailer . No privacy on the roof ,not very secure with anyone and everyone walking around the trailers and trying to look inside. We did not feel very safe. No safe to lock valuables away. Not notified in advance of parties and shows on the roof.
I liked the modern decor in the old building with the antique elevator, up to date modcoms, e.g. free internet via Apple computer. I also liked the originality of the themed Airstream trailers-I stayed in John & Yoko and enjoyed reading the books that were there etc. Food in The Cafe is good. A bit noisy in rooms above Daddy Cool..
The Grand Daddy is a "funky" hotel housed in one of Cape Town's beautiful old buildings right on the hip Long Street, that gives the choice of staying in a normal modern hotel room or for the more adventurous - a genuine but refurbished Airstream caravan on the hotel's roof. We did both, but decided to swap the caravan for a proper room after one night because we wanted a real bathroom and because there was a funny smell that probably came from undrained water stuck under the camper. Apart from the caravan village, the roof also has a nice outdoor bar and a space that alternates as music stage, dinner party space and outdoor cinema showing great old American b/w movies. Very nice! Pretty good restaurant on ground floor. Friendly confusion A little TLC wouldn't hurt to bring standard back to what it probably was when the hotel opened. Tiles in caravan bathroom looked a bit sad. Bad smell outside caravan. Glass door in room made terrible racket when swung open or shut. Wireless internet was extremely slow and a waste of money. Breakfast was not included in price and seemed to cost differently every day. Windows in Sugar Daddy Suite faced brick wall full of bird poop. Would have expected a view for that price.
location relaxation / sports facilities would be a bonus
The staff was friendly and service efficient. Food, great! Got an upgrade to a suit and could comfortly entertain family and friends.Central in town and close to all the hot spots. Thanx for a great stay.
Staff extremely helpful with good house keeping service. very comfy bed. Room 203 (superior) needs good layer of fresh paint and the bathroom mould and insect treatment. Also mini bar has to be defrosted and checked regulary- you are greeted with iceberg and rust rings from cans. It seems that the drinks were there for long, long time. Maybe this is some sort of South African thing but it's very difficult to get stil water in mini bar.
It was memorable and quirky The service was bad and the caravan decor is a little crappy. It is falling apart and not worth the r1000
Good location, nice breakfast bar, friendly staff, overall good value for money, would recommend it. The bar closed too early for City dwellers. 10.30 for last orders is not cosmopolitan.
Very pleasant, clean, comfortable a little unusal guest house with different decor. Staff very friendly and helpful at all times. Short distance to V&A waterfront and table mountain. Very good.
Rooms were very spacious, clean and comfortable. The service we recieved was exceptional, very welcoming and accomodating. We were at the top floor, perhaps it could with a lift, but not too much of a problem.
The decor was understated and unique, the rooms perfectly apppointed and the owners hospitable and extraordinarily helpful and charming.
Extremely helpful staff, great for providing recommendations and made us feel very welcome. I would happily recommend the Hotel.
Unlike big chain hotels, it has some personality. You are treated as a guest rather than just a customer.
The service that we received from all the staff was absolutely fantastic - from the gourmet breakfast to recommendations about what to do and see in Cape Town - you cannot fault any of the staff for their professionalism and passion about their guests and the city. The room was gorgeous, with a great view of Table mountain and we certainly felt safe whilst in and around the area. It was definately the little touches that made us feel so welcome, booking table mountain tickets, recommending a doctors to visit and sparing us the time to discuss our days are just few of the ways they made us feel special during our stay
The service was amazing, the rooms are extremely spacious and breakfast is delicious. The hotel is also very close to the Waterfront and the CBD.
It was a superb in city experience NO!
great owners, style and big comfortable rooms a bit noisy
We very much enjoyed our stay in this lovely new hotel situated in the calm and colourful Rose Street. The suite was huge and spacious but very elegant and cosy. The sumptuous bathroom included an amazing bathtub and relaxing shower. Also very important: a wonderful kingsize bed. Very friendly staff and a big thanks to Ursula and Michel for their superb services, advice and chats,which made our stay unforgettable. Sidedish, the breakfast and lunch bar situated in the hotel, serves fingerlicking good stuff. Make sure you at least once order the french toast and the home made lemonade!
The room was absolutely wonderful. The upgrade I was given guarantees that I will stay again next time in Cape Town. The staff was so knowledgeable and friendly. The location cannot be beat. The parking is very difficult to find the first time. I must have circled around the block 5 times before finding it.
The room was very comfortable and well kept. The staff were outstanding: professional, very helpful, kind, and welcoming. I would come back just because of the staff. The breakfast was also wonderful. I was very frustrated with only getting 50MB of internet/day without paying more. I was unable to keep up with my business responsiblities because I kept running out of internet every day. I would have to leave the hotel and find some other place to complete my work.
spacious rooms, good breakfast, free parking, free internet, modern interior
having breakfast watching tv and shopping
Friendly, helpful staff, Spacious apartments with adequare furnishings.
nothing, very poor, dirty drown water coming from the bath taps, sink and shower, the dish washer would only work with the cold water and did not clean anything. This is not the standard expected for a 4 star hotel and the cost paid per day should be to a lot higher standard of cleanliness, food menu selection, limited fresh fruit with the morning breakfast so if you are not first then you get nothing. Only the second day did we get one small bottle of water and and then nothing.
Large size rooms The pillows
Size of room and facilities available. Location Inability to have an earlier check-in.
Relaxing atmosphere. Security in building. Adequate self catering apparatus. Beautiful spacious apartment. Friendly staff at reception, dining room and rooms. Air conditioner in bedroom not working and was not fixed even after it was reported.
Large room with nice decoration. Good breakfast.
The welcome. The friendliness of the staff. Their prompt attention to anything needed. The location right between the town and the waterfront was excellent - and yet still reasonably quiet. Having a balcony meant you could sit out in the sunshine. The fresh coffee provided each day in my kitchen! Having a small apartment in a hotel provided the best of both worlds. The sofa & chair in my room where a bit hard to sit on for long - but then I wasn't in for long periods so it wasn't a problem for me. Would have been useful to have a microwave oven as well.