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Enterprise Rent-A-Car

6.2

Okay

Read 6 reviews

Cleanliness

5.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

4.0

4 locations in Centerville

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from$79/day

Locations in Centerville

280 Loop Road

+1 937 291 9020

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

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455 Miamisburg-centerville Rd

+1 937 291 6370

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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8260 Oh-741

+1 937 439 9001

Opening times not available

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8270 Springboro Pike

+1 937 439 9001

Monday	08:00 - 17:30
Tuesday	08:00 - 17:30
Wednesday	08:00 - 17:30
Thursday	08:00 - 17:30
Friday	08:00 - 17:30
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

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Reviews

10.0 Wonderful

Anonymous, May 2021

Pros:

The staff were very friendly and professional!

10.0 Wonderful

Anonymous, May 2021

Pros:

The staff were very friendly and professional!

2.4 Poor

Anonymous, Nov 2020

Pros:

Honestly, we had a pretty terrible experience altogether.

Cons:

First of all, when we went to pick up our car they didn’t have one ready / cleaned. They tried to give us a pickup truck for our very long drive, even though I had reserved a car. Finally, they “found one” for us, but when the desk clerk asked one of the staff members to clean it for us, the gentleman loudly declared it was his lunch break and he wouldn’t do it. We then were given a very dirty car, which reeked of smoke and had cigarette burns in the seats. Especially during Covid, I did not feel safe driving the car until I had gone home to Lysol it myself. I asked for a different car, but was told that wasn’t possible. Then, when we began our 10 hour drive the next day, we had to stop every hour to fill the tire because the low pressure light kept coming on. There was damage to the tire (from a previous driver) and the air was leaking out at a rapid speed. It was super scary, and we felt very unsafe. When I called again, they said to take it to an Enterprise to have it swapped out once we got to our destination. When we finally got there (hours late due to stopping for air nine times), we called three different Enterprise locations, all of whom said they couldn’t help us. One lady even told me that she was just too busy to help because it was a Monday. Finally, customer service told us to drive it 30 minutes to the airport. When we got to the airport, we were again told that no one could help us. The manager at that location was extremely rude and said our only choice was to go have it repaired and cover the expenses and hope to be reimbursed at a later date. I felt so helpless, as we had just wasted four hours of our day and still didn’t have a safe car to drive home. We were totally given the runaround and ended up having to drive the defective car back, just hoping that the tire wouldn’t blow on our 10 hour drive through the mountains. Between that and the awful smell of smoke, this was the worst rental car experience I have ever had. I will never rent from Enterprise again.

2.0 Poor

ken, Sep 2020

Pros:

Location was convenient.

Cons:

Service. It was terrible. Staff never called back about availability of a car. No reply. Nada. Zip.

Budget

6.0

Okay

Read 3 reviews

Most popular

Cleanliness