Altavista Car Rentals

Cons: My father in law made a reservation for me and entered his credit card information, as he was the one paying for the rental. I got to the rental booth at the airport and was denied the rental because I didn't have my credit card. The associate was not understanding at all of my situation and simply brushed me off and sent me elsewhere to try to rent a vehicle.

Cons: They didn't give me the fine print til after I purchased telling me no debit cards.. still waiting on a refund after having to scrap a car rental in exchnage for a place ticket

Cons: Our flight arrived early. We were charged an extra hour for picking the car up early and charged another hour because when we scheduled the car we chose the wrong departing flight time.

Cons: On hot humid days there was a slight cigarette smoke odor.

Cons: Tire had bulge and couldn't get replaced or new car type

Cons: Not impressed with Customer Service at all. When I mentioned the bandaid we found in the car, barely got an apology. Car was washed but not detailed well (inside of doors were awful, found motel key/bandaid, etc).

Cons: They tried to charge me for being late because they had a line. They also tried to charge me 279$ for one extended day in a Camry!

Cons: Was better then pick up

Cons: When I showed up at the rental counter, they said they had no cars and couldn't do anything to help me since I had not prepaid for my rental. Fortunately there was another rental car company close that had cars or I would have been stranded.

Cons: Car was not available and had to get a different company upon arrival.

Cons: Nothing...everything was good

Cons: I've tried to call local number numerous times because I left something in the car. No one answers and I've called 10 times during office hours. Office was closed when I dropped off.

Cons: No one around at the drop-off. So could not make comment or ask questions.

Cons: I was surprised at the not so great gas mileage.

Cons: Car had cigarette smell.

Cons: The interior of the car was not cleaned. Fingerprints were all over the back seat windows. Food wrappers were present in the car. The car seems to have needed maintenance as well. I was picking up some road noise from the rear axle and I also heard a bang sound when I took left turns coming from the rear as well. I did not feel the car was safe as it needed to be.

Cons: Lynchburg rental was just as bad. Horrible customer service. Was told I could go to the employee's job for her with checking the car in or I could leave my number and e-mail address and she could get to it later but there might be a late fee. Will not rent from either location again!

Cons: no complaints

Cons: Car had some garbage in it from previous renter. Also, I ended up paying more for insurance than I ought to have, but that one's mostly my own fault.