Pros: Loved the service except trying to find a car in small towns
Sep 16 2016
There was no car available
Cons: That I reserved a car and there was no car
Nov 9 2016
Would never recommend
Pros: Car was nice
Cons: Salesman is a shyster....fast talker. I showed proof of insurance...he snuck it on my bill anyway. My overall Bill should've been around $113 but they billed me $470. They did give me $312 back eventually but I should get more back. I've called customer service, I've emailed three times, no one cares. Nothing but thieves in my opinion.
Cons: Somehow my rental was for Bellevue , NB and not Omaha- didn't realize until checking in. Omaha didn't give me the same rate- paid more than I had budgeted.
Jul 20 2016
Cons: My reservation was for $39.57. I paid $34 down and the remaining $5.57 was to be collected when I picked up the car. They charged me $80.60 which will be disputed. This is ridiculous that I have to waste my time because Hertz is dishonest
Dec 25 2016
Pros: Pick up was painful. We had a 12 pm reservation to pick up. No one was there to let us in until about 1230 so we stood outside in the cold. When someone finally came, they were not friendly or professional. Then of course the system was down and they had to input everything manually which was also time comsuming. Needless to say we didn't get on the road until 1pm. Also the car they gave us had bird poop all over the front and passenger side window