Pros: received a free upgrade with very nice and helpful associate.
Cons: Initial booking through kayak was declined and I had to manually rebook at a nearby location (15mins away) via phone with enterprise. Enterprise honored quote given by kayak.
Nov 19 2016
Pros: Easy to pick up and return. Good rate.
Cons: No Bluetooth. This happens quite often with you cars and in this day and age it is critical to have for business rentals.
Oct 31 2016
Pros: Very clean car. Excellent staff and service.
Nov 14 2016
Pros: Nothing. This enterprise rental agent was extremely unhelpful.
Cons: The enterprise agent I gave the car back to, told me he could not help me with the company's problem in forgetting my paypass because his specific branch didn't even offer toll paypasses. He then insinuated that I was making it up that the agents in Newark where I had rented the car had told me I had a paypass.