Cons: A mechanical message, later learned to be the change oil light, came on on the first leg of our trip. Other than that, it was a great experience. We'll definitely rent from Stephenville's Enterprise again!
Nov 29 2015
Cons: They wouldn't allow us to pick up our car rental without a major credit card. We ended up going through AVIS who hooked us up with a great car, a better price , and no hassel.
Nov 29 2016
Pros: See above
Cons: See above
Mar 5 2017
Pros: I have been to the abilene airport twice now. Both times I was Disappointed at the rudeness of the same enterprise representative. He needs some customer care training.
Cons: In Abilene, I walked out to the car after signing to find a larger than normal door ding. Had to walk all the way back in to question attendant who walked back out to check it out and the made a hand written note on the contract that no one else could read. Luckily no problem in Dallas. Can't the computer be inputted with info like this and the customer be informed at the desk?
Dec 15 2016
Pros: return was very fast and problem free. Employee at the counter was courteous and helpful.