Reviews for Hertz in Cape Town
- All reviews 100%
Apr 14 2017
Easy and lovely clean car
Pros: The car was so clean and well kept. People were friendly and drop off was super easy
Apr 7 2017
Cons: The pickup was slow as there were people in line who didn't have a reservation. People with reservations should have a separate line. Drop off was weird as they had me park the car in their garage and didn't seem willing to drive their own car from the street into their garage. If their garage was huge and spacious it wouldn't have been an issue but it was tight and small and rather dangerous.
Apr 5 2017
Decent car, beware the South African insurance rules
Pros: The car was clean and worked fine and the check in and out process were fairly straight forward - returning the car was really easy.
Cons: I usually waive insurance because I've never had an issue with driving. However, in South Africa, waiving insurance means they put the entire value of the car on your credit card as a deposit. So I ended up paying for insurance (and not needing it) rather than carrying such a huge amount on my credit card. Apparently you can avoid that with a letter from your bank - but that was not clear ahead of time and after having rented in many countries, this was a first.
Feb 27 2017
Hertz is Reliable so they are Busy
Pros: Car in order, simple and modern. Good to have options for different pickup/dropoff zones.
Cons: You have to be patient with them as they arrange your car, they are very busy.