Reviews for Hertz in Cape Town
- All reviews 100%
Dec 1 2016
Best way to see South Africa
Pros: We were upgraded from our basic rental into a small SUV for no extra charge, it was clean and in great shape and took us all around South Africa no problem. We had a USB plug in for our phones which was nice to listen to directions or our own music.
Cons: Nothing was wrong with the car or service, the only thing I could suggest is letting the renters know about the spare tire in case of emergencies.
Nov 12 2016
Not interested in customer service just money
Pros: The car was just okay, expected.
Cons: At arrival after a long wait, customer service was unhelpful and even denied my credit card covered insurance (I have a platinum card that includes coverage) I then showed my own insurance but they still said I had no option but to buy additional insurance, I've never heard this. Then was told the car wasn't ready and still had to wait. Upon returning the car customer service again was rude, slow and extremely picky charging for any small thing they could.
Nov 7 2016
Pros: No hassle rental at decent price.
Oct 13 2016
Pros: Loved the car. Pick up and drop off were easy.