Reviews for Thrifty in Cape Town
- All reviews 100%
- 7.5
- 6.8
- 5.0
- 6.3
Recent reviews
Most recent
6.0 Okay
Standard
Mar 20 2017
Car was not quite what it was supposed to be.
Pros: It was an adequate substitute.
Cons: It was old, scratched, dented and not very clean. The back lock was broken.
4.8 Okay
Intermediate
Jan 30 2017
You can't help a customer a key locked in the car?
Pros: Pickup and Dropoff was fine. The vehicle was more or less what we expected.
Cons: I needed some help when I accidentally locked my keys in the truck of the vehicle. I realize this is my fault, but the staff lied and told me someone was en route to assist me. Further they told me I would receive a call from the manager. Nearly two hours after requesting emergency assistance, I received a call wherein I learned that Thrifty in SA does not unlock cars and I would have to do it myself. Thanks! I would have loved to have that information two hours prior. Foreign country, unusual circumstances, unhelpful/rude lying staff. Will not rent here again.
9.2 Excellent
Full-size
Jan 23 2017
Pros: Good car, value and service for a last-minute rental
Cons: Limited opening hours on a Sunday (only until 3pm) and no ability to leave car after hours.
5.2 Okay
Economy
Nov 14 2016
Additional charge
Pros: I like how well the car worked and it's ability to transport us to wine country.
Cons: They inspected the car and noticed something that had been there prior to our rental agreement. And we were forced to pay it.