Cheektowaga Car Rentals

Tue 5/23 Pick-up
Noon
Wed 5/24 Drop-off
Noon
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Cheektowaga car rental reviews and directory

Hertz
hertz
Car rental reviews:
Good (6.6, 50 reviews)
Car rental locations in Cheektowaga:
3 locations
Hertz
Locations in Cheektowaga
4195 Genesee St
+1 716 630 6556
4200 Genesee St
+1 716 632 4774
55 Dick Rd
  • 6.4
  • 7.2
  • 7.0
  • 6.0
  • 6.6
Recent reviews
2.0 Poor
Apr 6 2017
Horrible
Cons: First of all, it was the scariest place ever. There was a giant room with one guy creepily sitting there waiting for people to come in. Second, my car wasn't ready...so they just gave me whatever was in the lot at the time. Which was NOT what I paid for.
10.0 Excellent
May 18 2017
Excellent rental experience and customer service. Highly recommended
Pros: Accommodating staff Convenient drop off and pickup process Clean, newer cars
Cons: No gas stations on the street to fill up before dropping off the car. Make sure you fill up beforehand
4.4 Okay
Nov 17 2015
What do you mean no minivan!
Pros: Angela was great. She was patient and worked with me
Cons: I reserved a minivan. I had children with me on this trip. The mini van would have been ideal. I feel hertz did not have one available when I made the reservation, but went ahead and promised me one. It was disappointing.
8.4 Excellent
Apr 5 2016
Hertz - poor customer service
Pros: Car was excellent
Cons: Hertz customer service agent at Buffalo airport was the worst i have ever encountered in 30+ years of renting cars will never rent from Hertz again
9.6 Excellent
Apr 28 2016
Perfection
Pros: Staff at Buffalo location on Genesee Street very friendly and helpful.
Cons: It was flawless.
2.8 Mediocre
Oct 5 2016
Disappointed
Cons: They didn't have a pickup at the airport, had to pay for a 5 min taxi ride across the st. The location was extremely dirty, stains everywhere! The manager was nice, helpful. Waited 20 mins to talk with someone when dropping off because they were on the phone, need more people. Over very disappointed with this company. I won't rent through hertz again or recommend to anyone.
6.0 Okay
Jan 1 2017
Disappointed
Pros: Car was as expected Waived Fee to return to the airport instead of their off site facility Customer service was good
Cons: Was not informed of the following: - the rental Company was not actually Hertz but some sort of subsidiary - They took a $200 deposit at pick up - Since the open at 9 am, could not return my car earlier even though my flight was earlier and charged a fee to return it to the airport Turned out well, but it was the surprise factor that made this experience uncomfortable
2.0 Poor
Feb 18 2017
Cons: Counter representative misrepresented how the prepaid fuel option worked by saying I would be charged $2.28 per gallon for the amount I used, not that I was paying for the whole tank regardless.
3.2 Mediocre
Feb 19 2017
Could have been better
Pros: I thought I liked the initial quoted price online .
Cons: I did not like the fact that I was charged for two different prices against my card that I was not informed about. I called to ask questions regarding that and was told the hold they had on would drop off after return which I was fine with but afterwards I was still charged two different prices that did not total to the amount that I was told over the phone as the total cost. So therefore , I was charged more and they ran up my credit card limit.
10.0 Excellent
Mar 4 2017
Pros: They helped me find a cheaper deal at the location and offered free ride to airport as well. Liked the overall experience. Ron at Genesee street location in Buffalo NY is really helpful.
Alamo
alamo
Car rental reviews:
Excellent (8.6, 15 reviews)
Car rental locations in Cheektowaga:
1 location
Alamo
Locations in Cheektowaga
4200 Genesee St-buffalo Airprt
+1 888 826 6893
  • 8.8
  • 8.5
  • 8.5
  • 8.8
  • 8.4
Recent reviews
10.0 Excellent
Sep 19 2016
As advertised
Pros: The price was what I expected it to be without any changes. Very quick check in. Car was what I expected.
10.0 Excellent
Oct 31 2016
Good experience
Pros: Great customer service, nice clean car, free upgrade
Cons: Nothing
2.0 Poor
Nov 7 2016
ALAMO DRAINED MY BANK ACT BUY CHARGING ME 5 TIMES
Pros: N/A
Cons: They over billed me buy thousands of dollars.
10.0 Excellent
Nov 14 2016
Nothing could be simpler
Pros: Pick up and drop off right at the terminal. Everyone was kind and there was minimal wait. Really, nothing could be simpler.
10.0 Excellent
Feb 13 2017
no problems at all
Pros: car at the airport, 4 wheel drive vehicle, good price
10.0 Excellent
Feb 14 2017
Pros: The staff where I picked the car up were very nice.
Cons: None
6.0 Okay
Feb 20 2017
Cons: I don't want to engage in a conversation! I just want to pick up my car!
10.0 Excellent
Feb 20 2017
Pros: Easy to pick up and drop back off. Great customer service. Helped and accommodated us when we were delayed. Definitely recommend
8.8 Excellent
Feb 26 2017
Great rate
Pros: Fast and friendly service
Cons: Small suv
10.0 Excellent
Feb 27 2017
GREAT CAR, QUICK CHECKIN AND CHECK OUT
Pros: GREAT SERVICE NO PRESSURE
Cons: ALL WAS GREAT
Enterprise
enterprise
Car rental reviews:
Excellent (8.8, 10 reviews)
Car rental locations in Cheektowaga:
2 locations
Enterprise
Locations in Cheektowaga
3700 Genesee Street
+1 716 565 5400
4200 Genesee St-buffalo Airprt
+1 716 565 0002
  • 8.8
  • 8.8
  • 9.0
  • 9.0
  • 7.7
Recent reviews
6.0 Okay
Jan 7 2017
Not great
Pros: The car functioned just fine.
Cons: Tank was totally, completely empty when I received the car, seats were stained, and there was a dent in the side. When we returned the car, despite it being mid-day, there was no attendant in the garage, so we just had to go inside to drop the keys and go on faith that they'd remember all those problems and not charge us for them.
10.0 Excellent
Mar 19 2017
Pros: The workers were very friendly and helpful. We were able to upgrade with no problems. Car was clean and had no problems.
Cons: Location on google maps is incorrect for this location. It showed up as the the airport location. This should be addressed to alleviate confusion.
7.2 Good
Aug 2 2016
Insurance Coverage always lead to cofusionconfusio
Pros: Arrangements by car company
Cons: Insurance was charged again and for this pleae investigate as why I was charged in first place and then the car rental company sated as that was not enough.
10.0 Excellent
Sep 3 2016
Pros: Reasonable rate, clean, and fast pick/drop off, staff is friendly
5.2 Okay
Oct 5 2016
Paid more because only had Fiat available
Pros: The people we're nice.when
Cons: When I picked up the car the only economy car that was available was a tiny Fiat that wouldn't even hold my luggage. The only option that I was given was to upgrade to a chevy Cruze which was $25 more for 4 days. My experience in the past w/ Emterprise is that they do ALL that they can to make the customer happy. I wasn't happy w/this situation and I told them that I wasn't! Also on my emailed receipt it said that I'd paid for an an economy car when I actually paid for an upgrade.
10.0 Excellent
Dec 10 2016
Pros: Everything as expected. Pleasant staff.
10.0 Excellent
Dec 19 2016
Great Service
Pros: The Customer Service provided by this location was great from beginning to end! We noticed a tire not holding pressure halfway through our trip, and they switched the car for us within an hour! I'll rent from this location again in the future. Price was great as well.
Cons: N/A
10.0 Excellent
Jan 24 2017
Pros: The car was perfect,excelent conditions
9.2 Excellent
Feb 22 2017
Pros: fast drop off!
10.0 Excellent
Apr 11 2017
I only use Enterprise!
Pros: Quick and easy rental.
Ace
ace
Car rental reviews:
Okay (6.0, 5 reviews)
Car rental locations in Cheektowaga:
1 location
Ace
Locations in Cheektowaga
4217 Genesee St.
+1 716 633 5504
  • 6.0
  • 6.0
  • 6.8
  • 5.2
  • 6.0
Recent reviews
9.6 Excellent
Oct 15 2015
A great deal
Pros: Friendly staff
Cons: It took a little too long to check in
2.0 Poor
Dec 28 2015
Cons: When we got to the airport around 8p we tried to call the company and got a guy's outgoing cell phone voicemail with the name of a different company that had something to do with car renting. They had no shuttles and no one at the airport had heard of the company. We ended up just renting from another company because their Yelp! page said they were closed. Doesn't seem like a full service operation or a viable option for car rental in Buffalo.
8.0 Good
Jan 4 2016
Pros: Wound up with a Chrysler 200, which was a little nicer than expected.
Cons: No satellite radio, which I thought was standard in rentals. Also, I foolishly opted for the insurance online. They wound up charging me for 5 days insurance on a 4 day rental. Lastly There is no sign for Ace rental on the hotel where I picked up the car, it was actually Corporate Rental.
2.0 Poor
Jan 11 2017
Cons: It was 14 degrees outside and the shuttle didn't show up and they didn't answer the phone.
8.4 Excellent
Feb 26 2017
Ace Rental
Pros: The price was right for an economy Mazda. We did get a ride to the airport when we dropped the car off. Drop off was at night, so the keys were put in a drop box, very easy.
Cons: Ace is not in the airport, they are located in a hotel lobby across the highway from the airport. When we landed, no one was at the desk to pick us up to get the car. We had to walk to the hotel and had to wait for the rep to show up.
Fox
fox
Car rental reviews:
Mediocre (4.0, 1 reviews)
Car rental locations in Cheektowaga:
1 location
Fox
Locations in Cheektowaga
Quality Inn
+1 800 225 4369
  • 6.0
  • 4.0
  • 4.0
  • 2.0
  • 4.0
Recent reviews
4.0 Mediocre
Sep 9 2016
Cons: I booked on airport rental, instead it was off airport and I lost 1 hour
Budget
budget
Car rental locations in Cheektowaga:
1 location
Budget
Locations in Cheektowaga
3999 Genesee Street
+1 716 632 4662
Economy Rent a Car
economy
Car rental locations in Cheektowaga:
1 location
Economy Rent a Car
Locations in Cheektowaga
4217 Genesee St.
716 633 5504
81 travelers who rented a car in Cheektowaga gave the car agency they used an average rating of 7.2

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