Cheektowaga Car Rentals

Cons: First of all, it was the scariest place ever. There was a giant room with one guy creepily sitting there waiting for people to come in. Second, my car wasn't ready...so they just gave me whatever was in the lot at the time. Which was NOT what I paid for.

Cons: No gas stations on the street to fill up before dropping off the car. Make sure you fill up beforehand

Cons: Cost was higher than I expected

Cons: Bugs were not cleaned off car well. There was some gum on the front passenger seat and inside door when I picked it up.

Cons: I reserved a minivan. I had children with me on this trip. The mini van would have been ideal. I feel hertz did not have one available when I made the reservation, but went ahead and promised me one. It was disappointing.

Cons: Hertz customer service agent at Buffalo airport was the worst i have ever encountered in 30+ years of renting cars will never rent from Hertz again

Cons: It was flawless.

Cons: They didn't have a pickup at the airport, had to pay for a 5 min taxi ride across the st. The location was extremely dirty, stains everywhere! The manager was nice, helpful. Waited 20 mins to talk with someone when dropping off because they were on the phone, need more people. Over very disappointed with this company. I won't rent through hertz again or recommend to anyone.

Cons: Was not informed of the following: - the rental Company was not actually Hertz but some sort of subsidiary - They took a $200 deposit at pick up - Since the open at 9 am, could not return my car earlier even though my flight was earlier and charged a fee to return it to the airport Turned out well, but it was the surprise factor that made this experience uncomfortable

Cons: Counter representative misrepresented how the prepaid fuel option worked by saying I would be charged $2.28 per gallon for the amount I used, not that I was paying for the whole tank regardless.

Cons: The car felt like it had a lawnmower engine in it. It was better than some of the rentals I have gotten previously, but it struggled on hills and inclines bigly.

Cons: Nothing

Cons: They over billed me buy thousands of dollars.

Cons: None

Cons: I don't want to engage in a conversation! I just want to pick up my car!

Cons: Small suv

Cons: Tank was totally, completely empty when I received the car, seats were stained, and there was a dent in the side. When we returned the car, despite it being mid-day, there was no attendant in the garage, so we just had to go inside to drop the keys and go on faith that they'd remember all those problems and not charge us for them.

Cons: Location on google maps is incorrect for this location. It showed up as the the airport location. This should be addressed to alleviate confusion.

Cons: Insurance was charged again and for this pleae investigate as why I was charged in first place and then the car rental company sated as that was not enough.

Cons: When I picked up the car the only economy car that was available was a tiny Fiat that wouldn't even hold my luggage. The only option that I was given was to upgrade to a chevy Cruze which was $25 more for 4 days. My experience in the past w/ Emterprise is that they do ALL that they can to make the customer happy. I wasn't happy w/this situation and I told them that I wasn't! Also on my emailed receipt it said that I'd paid for an an economy car when I actually paid for an upgrade.

Cons: N/A

Cons: It took a little too long to check in

Cons: When we got to the airport around 8p we tried to call the company and got a guy's outgoing cell phone voicemail with the name of a different company that had something to do with car renting. They had no shuttles and no one at the airport had heard of the company. We ended up just renting from another company because their Yelp! page said they were closed. Doesn't seem like a full service operation or a viable option for car rental in Buffalo.

Cons: No satellite radio, which I thought was standard in rentals. Also, I foolishly opted for the insurance online. They wound up charging me for 5 days insurance on a 4 day rental. Lastly There is no sign for Ace rental on the hotel where I picked up the car, it was actually Corporate Rental.

Cons: It was 14 degrees outside and the shuttle didn't show up and they didn't answer the phone.

Cons: Ace is not in the airport, they are located in a hotel lobby across the highway from the airport. When we landed, no one was at the desk to pick us up to get the car. We had to walk to the hotel and had to wait for the rep to show up.

Cons: I booked on airport rental, instead it was off airport and I lost 1 hour